Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,846 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,846 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 1 star review on 5th July 2026

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the quick and efficient service I received. The items were packed well. I love these candles... They look like real flames and the remote is so convenient.”

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Posted 12 years ago

“These lights are wonderful & look so real. Nice ambiance on my screened in porch at night.”

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Posted 12 years ago

“Fast, trouble-free process. Great buyer experience. I think the site could have more search term cross listing maybe, but ordering is very smooth :)”

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Posted 12 years ago

“These lanterns are great! We will be using them for center pieces at various events. They are the perfect size, light weight, Plexiglas sides - so they arent easily broken. The candles have a great warm glow, and the option to have them set on a timer is wonderful! The candles are attached to the bottom, so you dont have to worry about them moving around and getting damaged. They also have perfect room around the candle on the inside to put different fillers for different themes of events, such as flower petals or confetti. These are an excellent bargain for the price! Lights.com was so great to work with. SO easy to work with on our special order, great discount for our bulk order and education purpose, and they shipped almost immediately. We had some issues with the third party shipper, but the customer service that both our sales representative and their shipping logistics people was superb. We were able to get everything settled with the third party shipping company and the lanterns made it in safe and sound!”

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Posted 12 years ago

“Product was as advertised. Works very well and was delivered in a timely manner.”

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Posted 12 years ago

“Great selection, good prices, and fast delivery in a well- packed box. Thanks!”

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Posted 12 years ago

“Very quick delivery and they were exactly what we were looking for!”

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Posted 12 years ago

“Love, love, it!”

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Posted 12 years ago

“ordering was easy. Im still waiting for the products, but they should be here soon.”

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Posted 12 years ago

“No improvement needed. Like that you offer Paypal, as it makes things easy. Reasonable price to pay for free shipping. Good price - below retail - for product.”

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Posted 12 years ago

“Prompt service. Excellent quality merchandise.”

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Posted 12 years ago

“I have always been very satisfied with the products I have ordered from this company and will continue to order from them.”

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Posted 12 years ago

“My order arrived extremely quickly and packaged well. The lights I ordered were above my expectations. I just love them, they work great. Thank you”

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Posted 12 years ago

“My order for the candles went without any problems what so ever. They came within 5 working days as promised. Thanks so much for the call back from a live person when I had a question about my order. I will recomend your co to others.”

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Posted 12 years ago

“Love love love loved them. I totally recomand them.”

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Posted 12 years ago

“Great product, great service, a+ all around, will def order again”

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Posted 12 years ago

“Love my yellow candles. That color hard to find. Love the flickering look. That is hard to find also. Will there be any fat candles made? ( right off cant think what called.. Ronan or pillar candles) I have only had mine for 2 weeks. I hope the flicker look last for many years and dont wear out.”

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Posted 12 years ago

“Received the solar light string promptly. Spent a good amount of time wrapping the lights around the garden structure we wanted to give nightlife sparkle to. Worked wonderfully for three nights...then stopped. Wrote to Lights and told them the problem. Received an e-mail in response that a new solar panel was on the way...and it arrived within a five day period. Wonderful company with wonderful products. Expect more from us.”

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Posted 12 years ago

“Lights.com performed excellently with my order. Their website was easily manageable while ordering and checking out was a breeze. Products were received quickly and in perfect condition. Nice job!”

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Posted 12 years ago

“Shipping is incredibly slow, no matter what time of the year I order.”

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Posted 12 years ago

Lights.com is rated 4.8 based on 3,846 reviews