Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 24 flameless candles, and only 20 worked. I had to make a trip to the hardware store to get a tool to unscrew the latch where the battery is. All I had to do was push the battery down and they all worked! I love the look!”

Helpful Report

Posted 9 years ago

“I definitely recommend Lights.com. Excellent products, shipping was fast, and easy check out process. I have bought 2 products two separate times and each order was delivered and very happy with the item. I will order again and again... outstanding company!!”

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Posted 9 years ago

“My order arrived quickly. Great price for great products!”

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Posted 9 years ago

“Lights.com is a company that ALL companies should strive to imitate. Fast delivery and excellent customer service. I had one small problem of a light that did not work. Called customer service and spoke to ***. He was very, very pleasant and sent a replacement right away. I will definitely be a permanent customer of this company. Fast delivery and excellent customer service, what more could one ask for. Again, thank you ***. Oh, its also wonderful to be able to speak to someone that you can easily understand and that you do not have to ask to constantly repeat themselves. Thank you, ***”

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Posted 9 years ago

“Great product. Really fast delivery. I would order from you again”

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Posted 9 years ago

“I ordered pillar candles which I love but I also ordered 50 tea lights which I have yet to receive”

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Posted 9 years ago

“I love the candles I ordered. However I was shocked to see that I only received 11 out of 12 votives. I called up the company and they sent me another votive immediately no questions asked. The products are great and the customer service was excellent. I would Definetly recommend to others!!”

Helpful Report

Posted 9 years ago

“Thank you for the wonderful service. One set of the luminaries I ordered were defective. You replaced my whole order which was a nice surprise. Thanks so much for your speedy response. I truly appreciate it. ***”

Helpful Report

Posted 9 years ago

“Lights came quickly and work greasy!”

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Posted 9 years ago

“Contacted customer service twice on separate question/issues and I am so appreciative that both times a live person answered the phone and my issues resolved quickly. Fast shipping and good product value! Will definitely be a long term customer!”

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Posted 9 years ago

“Great quick service! Love the candles!”

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Posted 9 years ago

“love the candles but one didnt work”

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Posted 9 years ago

“maybe a little faster shipping other than that nothing”

Helpful Report

Posted 9 years ago

“I cannot express how happy I am with Lighting .com. I bought 6 sets of solar lanterns for 3 different families and they all keep on thanking me. They are beautiful the solar cells work like magic and they go with everything. One step is in a tiny back yard hanging with the grape vines. One set is lighting a drive way. One is in the yard of a home in the country. They all are loved. I will be watching my emails from lighting .com for more ways to make my loved ones smile. Yank you.”

Helpful Report

Posted 9 years ago

“The customer service rep was perfect. Unfortunately, the product is a disaster.”

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Posted 9 years ago

“Love the lights!! Fast shipping”

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Posted 9 years ago

“I was very pleased with both the product and the quick delivery time of my package! Thank you so much! I would definitely recommend this site to anyone looking for lights.”

Helpful Report

Posted 9 years ago

“Satisfied with product and speed of delivery. I did call to talk to a rep directly to order via phone and left a message and no one ever called back. I went online to order and it was simple.”

Helpful Report

Posted 9 years ago

“I ordered 2 flameless candles. The process was quick and easy and the candles were delivered as promised. They work great! I had previously bought similar candles from Pottery Barn for 3 times the price. Im very happy I found Lights.com”

Helpful Report

Posted 9 years ago

“I was very excited to find your candles online. I was replacing real wax candles in our outdoor area. I am very pleased with the ordering process and even more pleased with the product and quick delivery! I highly recommend Lights.com”

Helpful Report

Posted 9 years ago

Lights.com is rated 4.8 based on 3,842 reviews