Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would recommend this company. Had a problem with my product,made one phone call and customer service took care of the matter immediately. Had a replacement in just a few days. Very very impressed!”

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Posted 10 years ago

“Courteous and helpful staff.I received my defective remote quickly. I am very satisfied and Ill recommend your company to my friends. Thank you so much for the prompt attention you provided.”

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Posted 9 years ago

“I was very satisfied with the products ordered: Moving wick pillar candles, and the smooth shipping process.”

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Posted 11 years ago

“Shopping at Lights.com was a pleasure.”

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Posted 9 years ago

“The product is just what I expected from the information provided on the web site. And it arrived in a reasonable amount of time.”

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Posted 10 years ago

“Very satisfied!”

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Posted 9 years ago

“The 4 foot birch tree light is lovely. It is easy to assemble and pull out the branches into a beautiful, sparkling tree. Delivery was fast. I bought it for my new screened porch and it is perfect.”

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Posted 7 years ago

“Very pleased. no changes necessary”

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Posted 11 years ago

“I was not only satisfied with the product, but the customer service was great too. I did have a little bit of an issue, BUT, when I called to discuss it, it became immediately clear to me that making me happy was the only important matter. They went above and beyond to help me out. You dont see that often anymore.”

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Posted 11 years ago

“I love my candle. The color is as pretty as it looked on line and I love the satiny look.I love the size also. You cant find too many 4 inch candles. For what I used it for ---the size is great! ***”

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Posted 11 years ago

“I am thrilled with my purchase. I received my candles and they were even better than the description. The price was better at your website than any others including ebay. The only thing that I would say could improve your service is going full fedex or ups. I was told by these carriers that I had packages delivered to my address on a Fri and because the post office delivered them to the wrong address, after a lot of trouble we tracked down my packages and I finally got them 5 days later. That was disappointing, but it was worth it by the time I finally got them. I love my moving wick candles. Thank you”

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Posted 10 years ago

“Absolutely love the battery operated string lights that I ordered. I have 12 or more sets and they are wonderful. Multi function and timer work great. They are outside at a Christmas Festival where there is no electricity. I have ordered several times and the shipping is very fast. Would definitely buy again and again.”

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Posted 9 years ago

“Excellent product, quick shipping/delivery.”

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Posted 11 years ago

“Excellent products, have ordered from them before and will do so again! The variety of products available is mind-blowing! Great customer service ... Something that hardly exists anymore!!!”

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Posted 9 years ago

“Lights.com is a company that ALL companies should strive to imitate. Fast delivery and excellent customer service. I had one small problem of a light that did not work. Called customer service and spoke to ***. He was very, very pleasant and sent a replacement right away. I will definitely be a permanent customer of this company. Fast delivery and excellent customer service, what more could one ask for. Again, thank you ***. Oh, its also wonderful to be able to speak to someone that you can easily understand and that you do not have to ask to constantly repeat themselves. Thank you, ***”

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Posted 9 years ago

“Completely satisfied and have already recommended you to others.”

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Posted 11 years ago

“great product. great service.”

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Posted 10 years ago

“I order all my decorative lighting from you and tell my friends!!”

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Posted 7 years ago

“I love my candles and the order was shipped out right away. I am very happy and satisfied with your service and product. Thank you!”

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Posted 10 years ago

“Great price. Fast shipping. Great product.”

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Posted 9 years ago

Lights.com is rated 4.8 based on 3,842 reviews