Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,846 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,846 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 1 star review on 5th July 2026

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lights I ordered were just as I expected and such a great deal. My only confusion was that it shipped through Amazon even though I ordered through lights.com and the shipping notifications seemed a little behind (it arrived the day I got notification it shipped); but that was more a pleasant surprise.”

Helpful Report

Posted 10 years ago

“The lights came quickly and exactly as described. I am happy with my purchase and will buy from sight again. I will also recommend the company to friends.”

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Posted 10 years ago

“Love them ! They are perfect”

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Posted 10 years ago

“Excellent customer service!!”

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Posted 10 years ago

“I didnt get an email that my merchandise had shipped. Also my order came in 3 different boxes and it could of been shipped in one.”

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Posted 10 years ago

“Everything was great. Shipments got here in time, and products were as-advertised and high-quality.”

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Posted 10 years ago

“Great customer service. When I had a question, I received a prompt, courteous reply. The items I ordered are great for the money.”

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Posted 10 years ago

“My order was shipped in a very timely manner. Thanks, ***”

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Posted 10 years ago

“I placed my order online and got a 15% off code but didnt get a promo box to put it in. I called and they took the 15% off right away. I also received a call telling me the remote I ordered would not work with my candle order so I removed the item. I though that was over the top service. Very pleased will use your company again.”

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Posted 10 years ago

“We purchased an 8 PC melted edge candle set with remote control. It arrived very well packaged, with batteries(huge plus) and worked right out of the box. Great value!”

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Posted 10 years ago

“First time using Lights.com. Really great products and quick turn around time. I had a bulb replaced right away and will for sure shop again.”

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Posted 10 years ago

“Wife loves them. Happy wife happy life.”

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Posted 10 years ago

“Works perfectly as stated and looks beautiful.”

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Posted 10 years ago

“I was completely satisfied with my purchase and the ease of ordering online.”

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Posted 10 years ago

“very satisfied, just the right side I needed.”

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Posted 10 years ago

“Prompt delivery and exactly what I needed. Thank you!”

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Posted 10 years ago

“I am pleased with the variety of candles. I placed my second order and it arrived about a week later. Everything was fine, although I had to contact the company because some of batteries included did not work. However they are sending me new replacements.”

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Posted 10 years ago

“Excellent quality product and speedy delivery service! Thank you for making wedding details easy!”

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Posted 10 years ago

“Lights exceeded my expectations. Great”

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Posted 10 years ago

“I have ordered several of these sets for my daughter's wedding in October . I can't wait to use them !”

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Posted 10 years ago

Lights.com is rated 4.8 based on 3,846 reviews