Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

Write Your review

Tell us how Lights.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer support was absolutely amazing. I ordered a set of indoor/outdoor candles that arrived damaged. I contacted customer support and they responded that day, sent me a reorder at no charge, which arrived in record time. They were kind, professional, and concerned about the quality of service. I wish more companies had such excellent service and support.”

Helpful Report

Posted 10 years ago

“Great service and product delivered as described. Very happy with my new Telstar so much so I ordered a second one :)”

Helpful Report

Posted 11 years ago

“Very satisfied. Merchandise received was exactly what I expected and met my needs for the project I was working on. My only complaint was the postage seemed a liille more than it needed. But. Very good service. Thank you, and will make you my candle choice. ***”

Helpful Report

Posted 10 years ago

“Received our order prompt and they look and work great!”

Helpful Report

Posted 9 years ago

“Fast shipping. Item arrived just as described. Smooth transaction.”

Helpful Report

Posted 10 years ago

“I have ordered from you before and have always been happy with the product and service.”

Helpful Report

Posted 10 years ago

“The flameless taper candles are exactly what we expected. They will be great for our candle light services at our Church. We will not have to clean up the messy wax off the carpet. Service was great. Thanks,”

Helpful Report

Posted 11 years ago

“Candles were exactly what I was looking for. Love their return policy and prompt shipping.”

Helpful Report

Posted 10 years ago

“The candles worked beautifully! Came in good time for our event. Thank you for your speedy service.”

Helpful Report

Posted 10 years ago

“I received a good service from Lights.com and I thank them.”

Helpful Report

Posted 11 years ago

“Order arrived on time and in good condition. Product was exactly as described on website. Thank you!”

Helpful Report

Posted 9 years ago

“I have found the products to be very nice quality and the service in receiving the merchandise has been excellent!”

Helpful Report

Posted 10 years ago

“Super fast shipping time...Beautiful product!”

Helpful Report

Posted 9 years ago

“Excellent product!!!”

Helpful Report

Posted 9 years ago

“Very satisfied, quick shipment”

Helpful Report

Posted 10 years ago

“The candles too slightly longer to arrive than I had hoped, but other than that things are fine The candles are what I expected and are working very well.”

Helpful Report

Posted 10 years ago

“I placed my order online and got a 15% off code but didnt get a promo box to put it in. I called and they took the 15% off right away. I also received a call telling me the remote I ordered would not work with my candle order so I removed the item. I though that was over the top service. Very pleased will use your company again.”

Helpful Report

Posted 9 years ago

“I got my purchase fast and a replacement quickly. I did not even have to send back anything. Thank you.”

Helpful Report

Posted 7 years ago

“The lights were exactly as described. The boxes arrived in a timely manner in perfect condition. I will definitely order from Lights.com again and recommend them to friends.”

Helpful Report

Posted 10 years ago

“I had no problem with ordering online. The lights arrived in a few days. The packing was very good. I like the brightness of the 3-LED bulbs. And the price was very reasonable. Yes, I would recommend you to my friends.”

Helpful Report

Posted 11 years ago

Lights.com is rated 4.8 based on 3,842 reviews