Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.72

4.7 Rating 2,277 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,277 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 13th May 2023

Anonymous

Anonymous // 01/01/2019

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“Beautiful quality clothing - so beautiful! And speedy shipping, friendly people. What's not to like?”

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Posted 5 months ago

“Very happy with my recent purchase....would purchase from Lilac & Mila again...”

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Posted 6 months ago

“Lovely to deal with. Easy online ordering. Return gift card had no expiry date unlike many other on line stores. Beautiful choice of Jasse clothes. Very fast delivery to rural Vic.”

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Posted 6 months ago

“The dress I bought fits nicely and the fabric looks the same colour I had hoped it was. Now I just need an occasion. Thanks guys :-)”

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Posted 6 months ago

“Item was too small and returned. A bit disappointed that I cannot exchange as I don’t understand why”

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Posted 6 months ago

“Great site to use. I was looking for specific style, however they have a great variety of looks and styles. Shipping took a week.”

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Posted 6 months ago

“My dresses are beautiful. Good quality material”

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Posted 6 months ago

“Top and dress are lovely, however the colours are very different to the pictures online. The colours online are much mire softer. Which I would prefer. I will keep the purchases, however I may not make other purchases.”

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Posted 6 months ago

“Love love love”

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Posted 6 months ago

“Absolutely love this too but it runs a bit larger than I’m use too will definitely be wearing it, next time I think I’ll go down a size”

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Posted 6 months ago

“Service from Lilac & Mila is just awesome, unfortunately I chose a product not true to my sizing, love the fabrics of Jaase but the brand is a very generous over size. Refund was promptly promised and I hope to look at future labels”

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Posted 6 months ago

“Lovely colours in the dress and flattering shape. It’s a bit low in the V neck so will have to sew it up a bit. Very happy with the dress. I’m a size 6 and got the XS it’s quite a generous fit for the size.”

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Posted 6 months ago

“I love my dress, fits perfect, very pretty, sure quick delivery”

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Posted 6 months ago

“Amazing dresses and service. Highly recommend.”

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Posted 6 months ago

“the tracking is telling me the parcel is stuck in Brisbane QLD since October 6th.Cleared and awaiting international departure. It seems very long , but i can only wait.It looks like there is nothing I can do.”