Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,461 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have always admired your products. I have hand-me-downs as well as my brand new dress.”

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Posted 10 months ago

“I loved mine although I had to return it as I got the wrong size. But the dress was absolutely stunning! Arrived so quickly and I’m so hoping I can get it in a size 12 or store credit. Thank you.”

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Posted 10 months ago

“I was unfortunately thoroughly disappointed by this dress. It is poor quality, and not as pictured. (Now I understand why you can’t zoom into the photos on the website). It is poor quality for the price point. The material is printed to look like that crinkly material, resulting in it looking incredibly cheap.”

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Posted 10 months ago

“My order has not arrived”

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Posted 10 months ago

“Lovely dress very good company”

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Posted 10 months ago

“I just love the dress I ordered from lilac and mila . Great service and prompt delivery thankyou.”

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Posted 10 months ago

“Such a beautiful dress so flattering and beautiful material”

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Posted 10 months ago

“The dress i received is well made, and it fits me perfectly. I absolutely loved the colour I chose and the material is soft too. ❤️”

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Posted 10 months ago

“Beautiful dress.prompt delivery. Good quality product. Happy purchase.”

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Posted 11 months ago

“The fastest delivery. So efficient and a beautiful product. Thank you”

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Posted 11 months ago

“I am wholly satisfied with my dealings with Lila C & Mila. Smooth ordering and delivery process.”

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Posted 11 months ago

“So beautifully made, I get so many compliments and love the billows sleeves and drop of the dress. I have two boheme designs now and adore them !!! Keep them coming in voluptuous ladies sized please xxxx love from Ally”

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Posted 11 months ago

“Dresses are true to size, very fast service”

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Posted 11 months ago

“I love my dress - love the colour and pattern but I’m very disappointed in the delivery time - I ordered on a Tuesday and paid the extra for express delivery, it wasn’t mailed until the Thursday and didn’t turn up until Tuesday - I had 2 events I was planning to wear the dress too and it didn’t turn up in time for either of them”

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Posted 11 months ago

“Prompt delivery and a beautiful dress!”

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Posted 11 months ago

“Absolutely love the dress i got. It was just a little too big. The customer care was amazing and explained how to return the dress for a refund. Great customer service.”

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Posted 11 months ago

“I didn't get it”

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Posted 11 months ago

“My dress was perfect. True to size and it fell beautifully just like in the picture”

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Posted 11 months ago

“Shipping was very quick and the two dresses I got were gorgeous! Thank you 😊”

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Posted 11 months ago

“Fast shipping and good quality products that fit beautifully, I will definitely shop again with lilac and Mila.”

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Posted 1 year ago

Lilac & Mila is rated 4.7 based on 2,461 reviews