Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,448 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,448 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

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“Beautiful product, easy to order and no dramas whatsoever.”

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Posted 10 months ago

“Absolutely love the dress! Shipping was super quick. Will definitely be buying more from this shop!”

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Posted 10 months ago

“Love my beautiful top fast shipping too thank you so much you have beautiful clothing”

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Posted 10 months ago

“Reading terms and conditions wrong l thought if purchase wasnt right l could be refunded otherwise l never would have made a purchase.now l have 2 dresses that didnt work for me in either size that can only be credited back. d”

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Posted 10 months ago

“Not quite like picture in shape but nice fabric. Large for size too.”

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Posted 10 months ago

“Great, fast service to have the item delivered I am waiting for contact now though as I had to return it.”

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Posted 10 months ago

“Absolutely lovely clothing”

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Posted 11 months ago

“I am still waiting for a credit on the dress I sent back. The dress was my normal size but was 3 times too large so the fact that I had to pay $10:95 to return a dress that was too large and then to wait for a credit note is a total pain to tell you the truth.”

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Posted 11 months ago

“My first experience buying from Lilac & Mila has been great. Way too many beautiful choices but I finally bought a gorgeous dress and I’m thrilled with it. Great service and communication. Looking forward to my next retail therapy! 😀”

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Posted 11 months ago

“Quality and sizing was not the best”

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Posted 11 months ago

“Quick postage, gorgeous dresses🌸”

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Posted 11 months ago

“Excellent quality clothing I love my new dress ,great customer service and very quick to receive your orders”

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Posted 11 months ago

“Fast delivery and beautiful dresses that you always receive compliments on :)”

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Posted 11 months ago

“love the prints and colours of clothes and catering for larger sizes in modern designs”

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Posted 11 months ago

“Purchasing and delivery was easy and quick. The dress I purchased is beautiful, colour is as stated and fit is great.”

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Posted 1 year ago

“Lilac and Mila beautiful high quality clothing at affordable prices”

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Posted 1 year ago

“Lilac and milac were prompt, friendly and helpful. The return process was easy”

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Posted 1 year ago

“Just amazing. Perfect fit and style”

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Posted 1 year ago

“Hi I did receive my beautiful dress but way to big , could you please let me know how to send it back to get smaller size please . But very happy 😃 🙏kind regards Belinda Cross .”

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Posted 1 year ago

“I love the dress that I recently purchased, but it was abit low at the top, so I cut off the bottom n put the piece up the top, can't have the bra showing.”

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Posted 1 year ago

Lilac & Mila is rated 4.7 based on 2,448 reviews