Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,461 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still waiting for a credit on the dress I sent back. The dress was my normal size but was 3 times too large so the fact that I had to pay $10:95 to return a dress that was too large and then to wait for a credit note is a total pain to tell you the truth.”

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Posted 1 year ago

“My first experience buying from Lilac & Mila has been great. Way too many beautiful choices but I finally bought a gorgeous dress and I’m thrilled with it. Great service and communication. Looking forward to my next retail therapy! 😀”

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Posted 1 year ago

“Quality and sizing was not the best”

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Posted 1 year ago

“Quick postage, gorgeous dresses🌸”

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Posted 1 year ago

“Excellent quality clothing I love my new dress ,great customer service and very quick to receive your orders”

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Posted 1 year ago

“Fast delivery and beautiful dresses that you always receive compliments on :)”

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Posted 1 year ago

“love the prints and colours of clothes and catering for larger sizes in modern designs”

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Posted 1 year ago

“Purchasing and delivery was easy and quick. The dress I purchased is beautiful, colour is as stated and fit is great.”

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Posted 1 year ago

“Lilac and Mila beautiful high quality clothing at affordable prices”

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Posted 1 year ago

“Lilac and milac were prompt, friendly and helpful. The return process was easy”

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Posted 1 year ago

“Just amazing. Perfect fit and style”

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Posted 1 year ago

“Hi I did receive my beautiful dress but way to big , could you please let me know how to send it back to get smaller size please . But very happy 😃 🙏kind regards Belinda Cross .”

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Posted 1 year ago

“I love the dress that I recently purchased, but it was abit low at the top, so I cut off the bottom n put the piece up the top, can't have the bra showing.”

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Posted 1 year ago

“Absolutely adore my dresses! I ordered all the way from Ireland as I really love all Jasse dresses...it was so hard to choose. Delighted with my 3 dresses and can't wait to wear them this summer. Delivery was fast and efficient. Thank you!”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“One of the best,easy shopping experiences and customer service is just fantastic.”

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Posted 1 year ago

“Beautiful soft fabric, Fast Shipping, so very pretty fabric. I will buy again....”

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Posted 1 year ago

“Quick and excellent service. Products to die for”

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Posted 1 year ago

“Lilac and Mila stock my favourite Jaase dresses Delivery is quick , have never been disappointed with the service or the merchandise. Will continue to shop with the company! Thumbs up to Lilac and Mila!👍”

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Posted 1 year ago

“Absolutely obsessed with your Jaase tops! The quality, and “Chloe” style are perfect for a fuller figure. I always feel beautifully dressed when wearing them.”

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Posted 1 year ago

Lilac & Mila is rated 4.7 based on 2,461 reviews