Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,482 Reviews

91 %

of reviewers recommend Lilac & Mila

4.7

Based on 2,482 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always fantastic customer service”

Helpful Report

Posted 5 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you are pleased with the customer service you have received, our customers mean the world to us! Love, the lilac and mila girls xx

Posted 5 years ago

“I am in love with this shop. I am from Spain and I my order was in my hands just in a week and everythin PERFECT! Thank you lovely!! 😍😍😍”

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Posted 5 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 5 years ago

“I ❤️ Lilac & Mila!!!”

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Posted 5 years ago

Oh Natalie, we heart you!!! You have simply made our day. Love, The Lilac and Mila girls xx

Posted 5 years ago

“Both lovely dresses, fit perfectly (good size guide) and arrived quickly.”

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Posted 5 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase and found our sizing guide helpful! Hearing your feedback means the world to us. Love, the lilac and mila girls xx

Posted 5 years ago

“Great service fast post beautiful products will definitely purchase again”

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Posted 5 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! We noticed you only gave us a 4/5 star rating - we'd love to know what we could improve to make that 5 stars for you! We can't wait to hear from you. Love, the lilac and mila girls xx

Posted 5 years ago

“Fantastic customer service! So easy to order online. My order arrived quickly and I absolutely love it all! Thank you!”

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Posted 5 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase and fast shipping! Hearing your feedback means the world to us. Love, the lilac and mila girls xx

Posted 5 years ago

“💕 I absolutely love my Lilac & Mila dress, true to size it fits perfectly.”

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Posted 5 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 5 years ago

“I love all my clothes that I have purchased from lilac & Mila!! Their online help is fantastic and nothing is too much trouble. I can’t wait for my next purchase!!”

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Posted 5 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 5 years ago

“Great fast service.”

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Posted 5 years ago

Hi Lovely, We are so glad to hear that you are happy with your experience with us. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 5 years ago

“Item as described, fast postage”

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Posted 5 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 5 years ago

“A fantastic online store with beautiful styles on offer. My Jaase purchase was so quality! Other major online stores need to really step their game up IMO.”

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Posted 5 years ago

“Staff are always helpful and the deliveries are super quick. love the range and the price point, always get lots of compliments when I’m wearing a newly purchased outfit!”

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Posted 5 years ago

“Loved my jaase Jodi jacket - beautiful fit and style.”

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Posted 5 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love our Jodi jacket, it has got to be one of all time favourite pieces! Love, the Lilac and Mila girls xx

Posted 5 years ago

“I love the online store, new things all the time”

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Posted 5 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love our pieces! Love, the Lilac and Mila girls xx

Posted 5 years ago

“Easy transaction, beautiful dresses, delivered quickly without any problems. Love my dresses.”

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Posted 5 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love our pieces and the service you have received! Love, the Lilac and Mila xx

Posted 5 years ago

“Nice Dress very happy with transaction Thanks 😊”

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Posted 5 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love our pieces! Love, the Lilac and Mila girls xx

Posted 5 years ago

“Awesome service quick delivery and gorgeous clothing”

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Posted 5 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love our pieces! Love, Lilac and Mila xx

Posted 5 years ago

“Very nice received my top almost the next day thank you with a lovely thank you card”

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Posted 5 years ago

“I found that it was quite a while between ordering and dispatch and the dispatch once received was never updated by courier which i found frustrating. I also ordered 2 jaase jackets in 2 sizes and 2 colours and have been extremely disappointed. The quality of item for the price is extremely poor. Im reluctant to return as i believe on credit is available so am i left to try to sell online to recoup my funds? Previous purchases have been great but in this case... very disappointed in value for money.”

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Posted 5 years ago

Hi Lovely! Thanks so much for taking the time to leave us your feedback! We do apologise your order took 3 business days to be dispatched rather than our usual 1-2 as we had a slight delay with the delivery of our stock that week, unfortunately the courier updates are something that is out of our control. We're also very sorry to hear you were disappointed in the quality of our most-loved Jodi Jacket, we have had many customers purchase and love this item and it is one of our best-selling jackets! We take this kind of feedback very seriously as we want to be sure our returns policy is transparent for all of our customers. At Lilac and Mila, we want you to love all your new pieces as much as we do, so if you’re not satisfied with your purchase you can return it for a store credit or exchange as we do not refund for a change of mind. We have extended our return policy to 60 days from the day of receiving your order. Please note that we offer FREE RETURNS on all domestic orders purchased at full price. Our Credit Notes never expire so you have all the time in the world to find a new must have wardrobe piece and with new arrivals weekly we don't think it will take you long! Can you please let us know what you would like us to do to make this experience better for you? We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! X

Posted 5 years ago

“Easy quick and also convenient to buy online with Lilac & Mila xx”

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Posted 5 years ago

Hi Lovely, We are so glad to hear that you are happy with your experience with us. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 5 years ago

Lilac & Mila is rated 4.7 based on 2,482 reviews