Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,449 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,449 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had been crushing on Lilac & Mila’s beautiful dresses for a while, and when the Easter weekend sale was announced I had to take advantage of the great saving! This is my new favourite dress, the fit is perfect, the quality is excellent and it’s so pretty 😍”

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Posted 3 years ago

Hi Cassie! Aw! Thank you so much for leaving this review, we are so happy you love your new dress xxx Love Lilac and Mila xx

Posted 3 years ago

“Quick and prompt delivery.”

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Posted 3 years ago

Hi Lidia! Thank you so much for the review! We are glad you are satisfied with the service you received xx Love Lilac and Mila xx

Posted 3 years ago

“Lovely and original!”

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Posted 3 years ago

Hi Jocelyn! Thank you so much for your review! It means a lot to us xx Love Lilac and Mila xx

Posted 3 years ago

“Hi Lilac & Mila Love love love your clothes and your amazing service. So happy Kind regards Susann”

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Posted 3 years ago

Hi Susann! Aw thank you so much for your lovely review! Love love love you! Love Lilac and Mila xx

Posted 3 years ago

“Great service. Prompt delivery. Terrific choice of clothing/designs/colours.”

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Posted 3 years ago

Hi Janette! Thanks so much for your review! We are so glad you are satisfied xx Love lilac and mila xx

Posted 3 years ago

“Thank you Lilac & Mila, as a size 16 to 18 I know I can always find gorgeous dresses to fit me that are completely beautiful. Everything I have purchased has always arrived quickly and the variety of patterns and colours always makes me feel gorgeous when I’m wearing your clothing. Thanks for thinking outside of the box not only with sizes but also with variety of patterns and styles xx”

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Posted 3 years ago

Hi Kylie! Thank you so much for taking the time to leave such a thoughtful review! We are so glad you loved your experience with us, reading your review really made out day xx Lots of love lilac and mila xx

Posted 3 years ago

“I have put on 3 sizes in weight since menopause in 4 years. Have not felt comfortable in dresses since being a size 8. Felt frumpy and fat! When I put my maxi dress on from lilac & mila, I instantly felt feminine and slim again! I bought another one instantly. Just beautiful...thankyou”

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Posted 3 years ago

Hi Valerie ❤️ Thank you so much for your feedback! You've absolutely made our day Xx We love hearing stories like yours, it makes us so happy... We're so glad to hear that you loved your items and can't wait to see what you pick next! Love, The Lilac and Mila Girls

Posted 3 years ago

“Hi Team, I loved all of my pieces unfortunately I had t return one dress due to sizing. The Lilac and Mila team customer services was excellent I will certainly purchase again. Thank you Annette”

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Posted 3 years ago

Hi Anette! Thank you so much for taking the time to leave such lovely feedback, and we do apologise that the item didn't suit! We hope to turn this experience around for you, and help you find something you love! xx Love the Lilac and Mila Girls xx

Posted 3 years ago

“Such beautiful prints and garments!!!”

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Posted 3 years ago

Hi Sarah! Aw thank you so much lovely for your kind feedback xx We hope you love your pieces! Love Lilac and Mila xx

Posted 3 years ago

“Very happy with the service and love Jaase”

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Posted 3 years ago

Hi Donna! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received xx Love, the lilac and mila girls xx

Posted 3 years ago

“Dresses are amazing 🤩 fit beautifully! Can’t wait to go out and show off my new dressed”

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Posted 3 years ago

Hi Jolene! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces, we can't wait for you to wear them too! I bet you look absolutely stunning xx Love Lilac and Mila xx

Posted 3 years ago

“Fantastic clothes at great prices and also the delivery is fast I am 59 years old and my daughter is 24 and we can both wear the beautiful clothing by Lilac &Mila The material is very good quality as well I enjoy wearing all of the dresses and tops that I have bought”

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Posted 3 years ago

Hi Annette! Thank you so much for taking the time to leave us such kind feedback, our main priority is to make sure our customers have outstanding experiences with us! We are so glad you and your daughter love the clothing! xx Love, the lilac and mila girls xx

Posted 3 years ago

“First time ordering from lilac & mila , very good easy experience, got regular emails and updates on my order from the start to the finish. Very efficient”

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Posted 3 years ago

Hi Caroline! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience, it means so much to us xx Love Lilac and Mila xx

Posted 3 years ago

“Excellent quality garments and I have to say the customer service was outstanding. Really went the extra mile for me because of my upcoming wedding and honeymoon and helped me out. Very quick email responses, even over Easter period. So unique these days to get a human response and one that is thoughtful!”

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Posted 3 years ago

Hi Jodie! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“absolutely amazing customer service, they go the extra mile to ensure your 100% happy with purchase and goods. Great products, I absolutely love my goodies. highly recommended”

Lilac & Mila 5 star review on 21st April 2022

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Posted 3 years ago

Hi Jessica! Wow! You look absolutely stunning! Thank you so much for sharing a pic of you in your new dress with us and leaving such lovely feedback, we are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love Lilac and Mila Girls xx

Posted 3 years ago

“I absolutely love my tops. They are exactly as pictured. Sizing is spot on. This is my new go to online store.”

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Posted 3 years ago

Hi Jo! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces! We try our best to display/describe items as accurately as we can, so you've made our day!! we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 3 years ago

“Great customer service”

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Posted 3 years ago

Hi Kim! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience xx Love Lilac and Mila girls xx

Posted 3 years ago

“Very happy with the service received from Lilac & Mila. Love my dress , better than I had expect, such beautiful colours, fit was perfect and the delivery was so quick. Will definitely be buying from them again.”

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Posted 3 years ago

Hi Carolynne! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 3 years ago

“I had awesome service from Lilac & Mila, very quick response to sort my issue out and very quick delivery. Highly recommend 👌”

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Posted 3 years ago

Hi Marchelle! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received! xx Love, the lilac and mila girls xx

Posted 3 years ago

“I ordered the Potter Print Adela and it just divine. Fits and flows better than expected. And the service at Lilac & Mila is amazing! I literally had my order within 2 days and was communicated with every step of the way! Exceptional product with excellent service!!!”

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Posted 3 years ago

Hi Mary! We are so glad to hear that you are happy with your new Potter Adela! We love this one too! Hearing your feedback means the world, we are so glad you loved your experience with us xx Love, the lilac and mila girls xx

Posted 3 years ago

Lilac & Mila is rated 4.7 based on 2,449 reviews