Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,430 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love my tops. They are exactly as pictured. Sizing is spot on. This is my new go to online store.”

Helpful Report

Posted 3 years ago

Hi Jo! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces! We try our best to display/describe items as accurately as we can, so you've made our day!! we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 3 years ago

“Great customer service”

Helpful Report

Posted 3 years ago

Hi Kim! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience xx Love Lilac and Mila girls xx

Posted 3 years ago

“Very happy with the service received from Lilac & Mila. Love my dress , better than I had expect, such beautiful colours, fit was perfect and the delivery was so quick. Will definitely be buying from them again.”

Helpful Report

Posted 3 years ago

Hi Carolynne! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 3 years ago

“I had awesome service from Lilac & Mila, very quick response to sort my issue out and very quick delivery. Highly recommend 👌”

Helpful Report

Posted 3 years ago

Hi Marchelle! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received! xx Love, the lilac and mila girls xx

Posted 3 years ago

“I ordered the Potter Print Adela and it just divine. Fits and flows better than expected. And the service at Lilac & Mila is amazing! I literally had my order within 2 days and was communicated with every step of the way! Exceptional product with excellent service!!!”

Helpful Report

Posted 3 years ago

Hi Mary! We are so glad to hear that you are happy with your new Potter Adela! We love this one too! Hearing your feedback means the world, we are so glad you loved your experience with us xx Love, the lilac and mila girls xx

Posted 3 years ago

“I have recently placed a few orders with Lilac & Mila and needed help with my order and sizing. The customer service I experienced was outstanding. Sam went out of her way to help me ensure I ordered the right size. I was so appreciative and my order was perfect! ❤️”

Helpful Report

Posted 3 years ago

Hi Judith! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“Very happy with my purchase. Prompt delivery and the dress was exactly as expected.”

Helpful Report

Posted 3 years ago

Hi Donna! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received xx Love Lilac and Mila xx

Posted 3 years ago

“I always love what I buy, and I'm aware that the stock photos are generic, but I love how your posts on Facebook show real women, not stick-thin models 💕”

Helpful Report

Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love our pieces! We are definitely trying to work with models of all sizes and shoot items ourselves! We love the support from everyone showing off their pieces xx Gorgeous women!! Love Lilac and Mila xx

Posted 3 years ago

“Beautiful fabric and print !! Customer service is amazing ! Fast shipping even tho I’m all the way in HAWAII ! Lilac & Mila is my fav online store !”

Helpful Report

Posted 3 years ago

Hi Sonia! Aw yay! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience and the pieces you've received! Sending our love all the way over to Hawaii! xx Love, the lilac and mila girls xx

Posted 3 years ago

“I love buying from this store I can earn rewards while shopping. If thongs aren’t quite right they exchange no hassle. Keep up the great work”

Helpful Report

Posted 3 years ago

Hi Paula! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your Lilac and Mila pieces & the service you have received, we always strive to make sure our customers are completely satisfied. We can't wait to see what you pick next xx Love, the lilac and mila girls xx

Posted 3 years ago

“Great reseated program, always has the latest stock listed.”

Helpful Report

Posted 3 years ago

Hi Kristy! We are so glad to hear you loved your Lilac and Mila experience! Thank you so much for taking the time to write such lovely feedback, we really appreciate it! xx Love the Lilac and Mila girls xx

Posted 3 years ago

“I live in Canada and I will ONLY order my dresses from Lilac and Mila. I have had years of positive experiences of customer service. Thank you for being so amazing and so quick with the shipping to Canada! :)”

Helpful Report

Posted 3 years ago

Hi Angela! Yay! Thank you so much for taking the time to leave us such kind feedback, it means the absolute world to us! We are so glad to hear you love your Lilac and Mila pieces as much as we do! We can't wait to see what you pick next lovely xx Love, the lilac and mila girls xx

Posted 3 years ago

“Excellent customer service! I needed the dress asap so I contacted them after purchase and they made sure it was posted that afternoon. Superstars 🌟”

Helpful Report

Posted 3 years ago

Hi Annie! Aw! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience! Our main priority is making sure our beautiful customers are happy so we are so glad we sorted this out for you xx Love, the lilac and mila girls xx

Posted 3 years ago

“Great quality clothing that are beautifully designed. Both tops and dresses fit fantastic, very happy with my purchase and will definitely buy more in the future.”

Helpful Report

Posted 3 years ago

Hi Ashley! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received, it really means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“Beautiful fabric. Soft on the skin, no fading of colour after washing numerous times. I’m a repeat customer for good reason ☺️”

Helpful Report

Posted 3 years ago

Hi Donna! Thank you so much for taking the time to leave us such kind feedback, it means so much to us! We love hearing that our customers are completely satisfied with their experience, we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 3 years ago

“Beautiful Dresses, Great service and fast postage. Very happy!”

Helpful Report

Posted 3 years ago

Hi Fleur! Yay! It means the world to us to hear you love your new Lilac and Mila pieces & the service you have received! Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

“Service is always great & my dress arrived in good time”

Helpful Report

Posted 3 years ago

Hi Shelley! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience and the service you recieved! Our main priority is making sure our beautiful customers are happy! Love, the lilac and mila girls xx

Posted 3 years ago

“From the ordering, to delivery and wearing my dress has been seamless! Thanks Lilac and Mila for sticking such a pretty dress”

Helpful Report

Posted 3 years ago

Hi Tarnya! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“Gorgeous dress. Live the print. Style is very flattering.”

Helpful Report

Posted 3 years ago

Hi Kathy! We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Loved my new dress the colours were so vibrant. Service was excellent. Thankyou Lilac & Mila”

Helpful Report

Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

Lilac & Mila is rated 4.7 based on 2,430 reviews