Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,449 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,449 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely beautiful products with Amazing service & speedy delivery 🥰”

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Posted 3 years ago

Hi Tracey! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the Lilac and Mila girls xx

Posted 3 years ago

“Very quick response to my original request and follow-up questions regarding returning items.”

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Posted 3 years ago

Hi Ashley! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience! Hearing your feedback means the world! Love Lilac and Mila girls xx

Posted 3 years ago

“Always so easy to buy from Lilac & Mila, great brands, great service, great postage. Highly recommend. They have a great rewards system aswell, buy once you will buy again.”

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Posted 3 years ago

Hi Regan! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“I purchased the Winter Rose Navy print "Eve midi" dress. I loved the cut as im big busted and wanted a V neck as it elongates your figure. It did just that. Lovely soft cotton and print is timeless. Very comfortable and true to size. So happy and good affordable pieces. Come on girls...buy your Lilac&Mila piece...you won't be disappointed!”

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Posted 3 years ago

Hi Cassandra! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience and the dress you received! Our main priority is making sure our beautiful customers are happy so you've totally made our day! We love this winter rose pattern, you are so right it is timeless! xx Love, the Lilac and Mila girls xx

Posted 3 years ago

“Bought several dress size 20 and they are stunning 🤩 and perfect 😍 absolutely love ❤️ them!!! Fast shipping great service highly recommended👍👍👍 💯% fabulous”

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Posted 3 years ago

Hi Debi! Aw! Thank you so much for this amazing review! We are so glad you love your Lilac and Mila pieces, it really means the world to us! I bet you look beautiful xx Love Lilac and Mila girls xx

Posted 3 years ago

“Love how light and flowy the material is”

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Posted 3 years ago

Hi Sarah! We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the Lilac and Mila girls xx

Posted 3 years ago

“I really like the Alby print Rue top. Shipping was a bit slow but so is everything from Aus at the moment. It came beautifully packaged and Lilac & Mila are not in control of the postal service. The top itself is very oversize. I am usually a 20 and went for a 16. I could have gone 14 and still had plenty of room everywhere.”

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Posted 3 years ago

Hi Joanna! Thank you for taking the time to write us a review! We love this top too, it's one of our favourites! Yes, this style is very oversized and we do recommend customers sizing down depending on their desired fit, we leave notes in the product description and measurements to ensure customers find the right fit! Love Lilac and Mila xx

Posted 3 years ago

“Beautiful dresses and delivery was quick and prompt great service”

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Posted 3 years ago

Hi Veronica! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received xxx Love, the lilac and mila girls xx

Posted 3 years ago

“Such a beautiful selection to choose from! I absolutely love my purchases and could not be happier with the whole experience! Super fast packing/shipping timeframe too. Highly recommend!”

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Posted 3 years ago

Hi Alysha! Thank you so much for taking the time to leave us such kind feedback, hearing this feedback means the world to us! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received xx Love, the lilac and mila girls xx

Posted 3 years ago

“Always deliver great service. Staff are very helpful with quick responses to enquiries.”

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Posted 3 years ago

Hi Susan! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience! Our main priority is making sure our beautiful customers are happy always! Love, the lilac and mila girls xx

Posted 3 years ago

“I love my dress. Apparently Our order was held up by DHL with account locked. After enquiring as to when the order would arrive I had an immediate response and told my shipping cost would be refunded but no credit as yet. My dress arrived safely and quickly after that.”

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Posted 3 years ago

Hi Gail! Thank you so much for taking the time to leave us such kind feedback! Again, we are incredibly sorry about the shipping delay on your order... our customer service staff try our best in situations like these but unfortunately, sometimes things are out of our control. We thank you so much for understanding and being too pleasant to communicate with. We hope you love your item! We will try our best to ensure this doesn't happen to you again xxx Lots of love Lilac and Mila xx

Posted 3 years ago

“I just love my dress. The fabric feels beautiful,the colors are magnificent and it is a perfect fit.”

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Posted 3 years ago

Hi Lovely! We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Thank you for writing a review xx Love, the lilac and mila girls xx

Posted 3 years ago

“Arrived in 3 days. Both jackets were just like the pictures and perfect size 👍🏻😁”

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Posted 3 years ago

Hi Tania! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“Always helpful”

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Posted 3 years ago

Hi Robyn! Thank you so much for taking the time to leave us such kind feedback! xx Love lilac and mila xx

Posted 3 years ago

“Everything perfect, quick postage.”

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Posted 3 years ago

Hi Elizabeth! Thank you so much for leaving such a lovely review! We are so glad you loved your experience Love Lilac and Mila xx

Posted 3 years ago

“Loved my Sydney top I received. The size is very generous. Looking forward to purchasing more products. 🙂”

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Posted 3 years ago

Hi Kim! Thank you so much for your review! This print is one of my favorites too! Yes, this style is very generous we put this on the product description to help you all out, we can't wait to see what you pick next! xx Love Lilac and Mila xx

Posted 3 years ago

“Vey happy with prompt service and quality of product”

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Posted 3 years ago

Hi Bronwyn! We are so happy to hear you love your new piece and the service you recieved! Thank you so much for your review xx Love, the lilac and mila girls xx

Posted 3 years ago

“Beautiful items, always friendly, quick delivery 💕”

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Posted 3 years ago

Hi Shelley! Aw, thank you so much for taking the time to leave us such kind feedback! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“Quick turn around, easy transaction, beautiful garment”

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Posted 3 years ago

Hi Katrina! Thank you so much for taking the time to leave us such kind feedback! We are so glad you love your new garment and the service you recieved xx Love lilac and mila xx

Posted 3 years ago

“Loved my mini dress in Potter print. It’s different to anything in the shops right now. I wore it recently on a lovely lunch date in the autumn sunshine.”

Lilac & Mila 5 star review on 30th April 2022

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Posted 3 years ago

Hi Patricia! Wow! you look so stunning in this dress! Such an adorable photo too! I love the little sweater on the goat... so cute! Thank you so much for taking the time to leave this review and photo for us, you've totally made our day! Lots of love Lilac and Mila xx

Posted 3 years ago

Lilac & Mila is rated 4.7 based on 2,449 reviews