Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,430 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just beautiful dresses and amazing staff Even though I am a curvy lady everyone comments on how beautiful the fabric and the cut of the dressesI feel a millon dollars in a lilac and Mila dress”

Helpful Report

Posted 2 years ago

Hi Kerry! Yay! This review absolutely made our day at Lilac and Mila HQ! Thank you so much for taking the time to write such a nice review, we are so glad you feel comfortable and confident in our pieces as we do ourselves xx Love Lilac and Mila xx

Posted 2 years ago

“These clothes are just beautiful. The fabric is so soft and flowy, with a range of beautiful quality prints. The sizing is very generous too, so go by the measurements not the label size. Would highly recommend these products.”

Helpful Report

Posted 2 years ago

Hi Jo! Thank you so much for leaving such a lovely review! Yes, we encourage our customers to go off 'product measurements' not the 'size guide' as all styles fit differently xx Love Lilac and Mila xx

Posted 2 years ago

“I Love my dresses I have now bought 3 and I always get compliments. Postage was so fast. The quality is great and so is the Customer Service!!”

Helpful Report

Posted 2 years ago

Hi Lovely! Aw yay! Thank you so much for taking the time to write such a lovely review, your kind words make our day! Love Lilac and Mila xx

Posted 2 years ago

“I have had no problems when purchasing or with delivery. I love the clothes.”

Helpful Report

Posted 2 years ago

Hi Joann! Thank you so much for this lovely review! We are so glad to hear xx Love Lilac and Mila xx

Posted 2 years ago

“I have an addiction and you girls aren't helping me! Im so broke, and your loyalty points makes me spend more! You need to stop showing off your beautiful clothes,or my husband will divorce me!! Bottom line, you girls are awesome!!💞”

Helpful Report

Posted 2 years ago

Hi Michelle! Haha! This review made all of our days at Lilac and Mila HQ! Thank you so much for the review beautiful! We are so glad you love your pieces, our main priority is to make sure our customers are happy so this means the world to us xx Love the Lilac and Mila girls xx

Posted 2 years ago

“Absolutely beautiful products with Amazing service & speedy delivery 🥰”

Helpful Report

Posted 2 years ago

Hi Tracey! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the Lilac and Mila girls xx

Posted 2 years ago

“Very quick response to my original request and follow-up questions regarding returning items.”

Helpful Report

Posted 2 years ago

Hi Ashley! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience! Hearing your feedback means the world! Love Lilac and Mila girls xx

Posted 2 years ago

“Always so easy to buy from Lilac & Mila, great brands, great service, great postage. Highly recommend. They have a great rewards system aswell, buy once you will buy again.”

Helpful Report

Posted 2 years ago

Hi Regan! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 2 years ago

“I purchased the Winter Rose Navy print "Eve midi" dress. I loved the cut as im big busted and wanted a V neck as it elongates your figure. It did just that. Lovely soft cotton and print is timeless. Very comfortable and true to size. So happy and good affordable pieces. Come on girls...buy your Lilac&Mila piece...you won't be disappointed!”

Helpful Report

Posted 2 years ago

Hi Cassandra! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience and the dress you received! Our main priority is making sure our beautiful customers are happy so you've totally made our day! We love this winter rose pattern, you are so right it is timeless! xx Love, the Lilac and Mila girls xx

Posted 2 years ago

“Bought several dress size 20 and they are stunning 🤩 and perfect 😍 absolutely love ❤️ them!!! Fast shipping great service highly recommended👍👍👍 💯% fabulous”

Helpful Report

Posted 2 years ago

Hi Debi! Aw! Thank you so much for this amazing review! We are so glad you love your Lilac and Mila pieces, it really means the world to us! I bet you look beautiful xx Love Lilac and Mila girls xx

Posted 2 years ago

“Love how light and flowy the material is”

Helpful Report

Posted 2 years ago

Hi Sarah! We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the Lilac and Mila girls xx

Posted 2 years ago

“I really like the Alby print Rue top. Shipping was a bit slow but so is everything from Aus at the moment. It came beautifully packaged and Lilac & Mila are not in control of the postal service. The top itself is very oversize. I am usually a 20 and went for a 16. I could have gone 14 and still had plenty of room everywhere.”

Helpful Report

Posted 2 years ago

Hi Joanna! Thank you for taking the time to write us a review! We love this top too, it's one of our favourites! Yes, this style is very oversized and we do recommend customers sizing down depending on their desired fit, we leave notes in the product description and measurements to ensure customers find the right fit! Love Lilac and Mila xx

Posted 2 years ago

“Beautiful dresses and delivery was quick and prompt great service”

Helpful Report

Posted 2 years ago

Hi Veronica! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received xxx Love, the lilac and mila girls xx

Posted 2 years ago

“Such a beautiful selection to choose from! I absolutely love my purchases and could not be happier with the whole experience! Super fast packing/shipping timeframe too. Highly recommend!”

Helpful Report

Posted 2 years ago

Hi Alysha! Thank you so much for taking the time to leave us such kind feedback, hearing this feedback means the world to us! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received xx Love, the lilac and mila girls xx

Posted 2 years ago

“Always deliver great service. Staff are very helpful with quick responses to enquiries.”

Helpful Report

Posted 2 years ago

Hi Susan! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience! Our main priority is making sure our beautiful customers are happy always! Love, the lilac and mila girls xx

Posted 2 years ago

“I love my dress. Apparently Our order was held up by DHL with account locked. After enquiring as to when the order would arrive I had an immediate response and told my shipping cost would be refunded but no credit as yet. My dress arrived safely and quickly after that.”

Helpful Report

Posted 2 years ago

Hi Gail! Thank you so much for taking the time to leave us such kind feedback! Again, we are incredibly sorry about the shipping delay on your order... our customer service staff try our best in situations like these but unfortunately, sometimes things are out of our control. We thank you so much for understanding and being too pleasant to communicate with. We hope you love your item! We will try our best to ensure this doesn't happen to you again xxx Lots of love Lilac and Mila xx

Posted 2 years ago

“I just love my dress. The fabric feels beautiful,the colors are magnificent and it is a perfect fit.”

Helpful Report

Posted 2 years ago

Hi Lovely! We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Thank you for writing a review xx Love, the lilac and mila girls xx

Posted 2 years ago

“Arrived in 3 days. Both jackets were just like the pictures and perfect size 👍🏻😁”

Helpful Report

Posted 2 years ago

Hi Tania! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 2 years ago

“Always helpful”

Helpful Report

Posted 2 years ago

Hi Robyn! Thank you so much for taking the time to leave us such kind feedback! xx Love lilac and mila xx

Posted 2 years ago

“Everything perfect, quick postage.”

Helpful Report

Posted 2 years ago

Hi Elizabeth! Thank you so much for leaving such a lovely review! We are so glad you loved your experience Love Lilac and Mila xx

Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,430 reviews