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Lilac & Mila Reviews

4.7 Rating 2,482 Reviews
91 %
of reviewers recommend Lilac & Mila
4.7
Based on 2,482 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email

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No issues at all with the service received and the dress is beautiful except for the fact it is way too short for me and sits just under my bum where on the model was just above the knee.
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us your feedback! We're incredibly sorry to hear the item didn't suit ~ we include the length measurements of all of our garments to assist with sizing as it can vary depending on your height! If you would like to return this one we offer free returns of 1st time and full priced orders via our Returns portal: https://www.lilacandmila.com/pages/returns-and-exchanges Can you please let us know how we can assist from here? Looking forward to hearing from you xx Love, the lilac and mila girls xx
Posted 4 years ago
Absolutely adore this dress colours and print are stunning and nice relaxing fit
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
It was good, sadly as soon as I put order in and paid I got an email saying 30 % off for Black Friday so that bummed me out a bit, being a new fan of you guys.
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave your feedback! We're super sorry to hear you missed out on the Sale. We would love to assist you further in this matter if you wouldn't mind reaching out to us hello@lilacandmila.com ! Love, the lilac and mila girls xx
Posted 4 years ago
My Carmen Pink Lotus came in record time, customer service is always amazing at Lilac & Mila. I use the live chat and I always get a response to resolve any issue or answer any questions that I have about a garment. The team at Lilac & Mila is amazing and nothing is too difficult for their clients. Thanks again!! x
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 4 years ago
One of the most beautiful dresses I’ve ever owned! Generous sizing. More pics on Instagram @plusandthankyou
Lilac & Mila 5 star review on 22nd November 2021 Lilac & Mila 5 star review on 22nd November 2021
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! You are absolutely rocking the Etsa Print Adela Mini, that colour is so gorgeous on you! Thanks for totally making our day! Love, the lilac and mila girls xx
Posted 4 years ago
This is the 4th or 5th (who’s counting?) Chloe top I have bought. Obviously I love them as they fall beautifully and go with everything. My only request would be that one more button be added higher up, then neckline would be perfect as they do tend to gape if you want to leave the ties undone.
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! We really appreciate your feedback regarding the buttons, and will pass this on to our supplier Jaase for further consideration in future designs! We hope this helps x Love, the lilac and mila girls xx
Posted 4 years ago
Very happy
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Great service and value for money, good aftercare service
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Service is excellent, ability to return is smooth and easy
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Absolutely love my top and dress! The patterns are gorgeous and they fit beautifully. Very happy
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Gorgeous dress and amazing customer service! The team went out of their way to assist me!!
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with our service, it has totally made our day. Hearing your feedback means the world so thank you so much! Love, the lilac and mila girls xx
Posted 4 years ago
Very happy with my purchase.
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
So many gorgeous prints to choose from every week. I love that you can get the prints in tops as well as a choice of mini, midi or maxi dresses. I am loving updating my wardbrobe with dresses and tops from Lilac & Mila. I am also happy to be supporting a small Australian business.
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 4 years ago
Great communication throughout sale and delivery process. accurate description and sizing of item. Very happy with item it’s beautiful, not something I’ve seen in other shops.
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 4 years ago
Have yet to receive my order! Been 3 weeks already! Would like to Re-order another item but with super slow delivery, I am very hesitant. So obviously can’t even review !
Helpful Report
Posted 4 years ago
Hi Lovely, We're incredibly sorry to hear that your order is experiencing delays. We have just lodged a case with the courier and have been in touch via email to provide an update for you! I can't see that our customer service girls have been notified of this issue. We do request that customers do reach out to us directly when this happens. In the future we would like to ask you to please email us - it is so important to us that all our customers to receive their purchases as quickly as possible therefore it is crucial to notify us if there are shipping delays - as we cannot assist if we are unaware. We look forward to working alongside the courier and getting your parcel to you as soon as we can! Kindest, The Lilac and Mila Girls xx
Posted 4 years ago
Absolutely beautiful. Love how it fits . Can’t wait to wear it
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Love my new dress from Lilac & Mila. The process to order was easy, and my new dress arrived really fast.
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 4 years ago
My first online order with you guys I needed to change sizes and you were so helpful 3 cheers to you xx
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Gorgeous clothes, loved the speedy shipment too
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Absolutely love my dress, so comfortable, generous sizing. LOVE IT!!!
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Lilac & Mila is rated 4.7 based on 2,482 reviews