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Lilac & Mila Reviews

4.7 Rating 2,482 Reviews
91 %
of reviewers recommend Lilac & Mila
4.7
Based on 2,482 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email

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Will definitely be making more purchases from Lilac & Mila, they made everything easy and I love my dresses. Thank you
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Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Love lilac and mila! My items arrived quite quickly and are perfect. Beautiful quality and perfect sizing.
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Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Love my Jaase dresses Great service Delivered in 2 to 3 days to South coast NSW Will definitely get more
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Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Amazing dress! Came quick and fits perfectly! I was a bit nervous on sizing but it's a great fit,true to size.
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Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Lilac and Mila are fantastic. They have a beautiful range of clothes and their team are so lovely to deal with.
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Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Great service. Really quick delivery.Thank you so much.😁
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Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Ordered a dress on the 5th and is still yet to arrive. Communication from store is slow. Disappointing.
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Posted 4 years ago
Hi Laura, Thank you for taking the time to leave your feedback lovely ✨ We're incredibly sorry to hear you have experienced delays with your order. We always do our best to respond to all queries within 1 business day, and appreciate your understanding during these busy times. I can see you reached out to us via email and we responded in one business day upon following up with the courier. All couriers are experiencing extended delays due to increased parcel volume and staff shortages, as I'm sure you're aware! It is certainly disappointing when express parcels are delayed, however when this happens we always do everything in our power to have the item to you promptly. I can see we provided a time frame for you as to when to expect your parcel. AusPost contacted us today and let us know your item was on board to be delivered which we notified you of, and upon checking your tracking now we can see it has been delivered! Once again our most sincere apologies for the delay, could you please let us know how we can improve this experience for you from here? We always want to provide the best customer service possible so would love to hear your feedback! We hope you adore your new dress. Kindest, The Lilac and Mila Girls xx
Posted 4 years ago
Fantastic quality Beautiful dress & very fast delivery
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Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
I love the dresses and the customer service is 10/10
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Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
As per sizing guidelines on the website I ordered this top in size 18. I am usually an Australian size 22. However the top I received was way too big and I am having to send it back for a smaller size or a refund. Perhaps suggesting to downsize by an approximate number of sizes would have been helpful.
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Posted 4 years ago
Hi Lovely, Thanks so much for taking the time to leave your feedback! We're incredibly sorry to hear the top didn't suit~ our Chloe Top is designed to sit nice and flowy on the figure and not fitted. We also include the garment measurements in the product description to help our ladies decide which size will work best for them! We offer free returns on full priced and 1st time orders via our Returns Portal. From there we can issue a store credit or exchange as per our policy xx Please don't hesitate to reach out to us as we would love to help you find the perfect item! Love, the lilac and mila girls xx
Posted 4 years ago
Fabulous Customer Service and my Order was despatched and received in record time. Thanks so much L & M
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 4 years ago
Amazing clothing, super fast delivery, a top favourite of comfortable feminine pieces to wear and my go to every time 😊💜
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 4 years ago
I love the dress the fabric was amazing. Great communication about my order and and shipping was fast.
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 4 years ago
Very happy with my purchases and the service
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Love the dress and it arrived really fast. Thank you
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Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Bought a lovely garment, good quality fabric and true to the picture. I unfortunately ordered the incorrect size. Got a response to my email next business day. Organised return and a credit is pending. Will definitely be ordering again. Good customer service. Very happy.
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 4 years ago
Love love my dress❤ But got a 30% discount after i placed order, would of been handy with my order
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Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Due to the nature of our Sales we do have to have a start and end date, we're very sorry to disappoint. We can see you used a discount code on your order, only one code can be used per order lovely! x Could you please let us know how we can assist further? Look forward to hearing from you! Love, the lilac and mila girls xx
Posted 4 years ago
Thank you for your great service. Love my top, beautiful.
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Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
I recently ordered the Tessa Maxi in Saint Print and it gorgeous! The fabric is beautiful and the fit is amazing. I love it so much I have just jumped online to order some different styles to see how I like the different fits.
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 4 years ago
I love shopping with Lilac & Mila because my items always arrive so fast and are wrapped beautifully.
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Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Lilac & Mila is rated 4.7 based on 2,482 reviews