Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,463 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

Info

4.7

Based on 2,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This dress is so perfect for Perth’s hot summer days! I’m wearing it today and have had soooo many compliments. I’ve also sent your link to a friend who loves it! Thank you 🙏 🥰”

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Posted 2 years ago

“Garment sizing on website incorrect. Paid postage to return only to receive a credit when not my fault. Not happy”

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Posted 2 years ago

“Love the dresses and delivery is super fast. 🌟🌟🌟🌟🌟”

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Posted 2 years ago

“I love your clothing but dress l ordered is size M but is very big how do l send this back and where to as l am in Victoria. I will just swap for something else if possible Thankyou”

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Posted 2 years ago

“Beautiful product”

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Posted 2 years ago

“Great quality, I was not disappointed. I am very happy with the dress ,I will no doubt buy again !”

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Posted 2 years ago

“Very happy with your services after my muck up U guys even sent the dress back to.me even u havnt recieved the dress I sent back to u I'm so grateful for that as its for my daughters wedding to wear thank u”

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Posted 2 years ago

“Returned. Not suitable. Too short”

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Posted 2 years ago

“Love you girls a bit too much!! 😅 You should sell coat hangers too as im running out.. Always awesome service and fast delivery!! Thankyooo 💞”

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Posted 2 years ago

“Absolutely in love with my Lilac & Mika dress. The fabric is beautiful and the dress is true to size. I am obsessed and am looking everyday for new finds to purchase. The customer service has also been outstanding, very quick and easy.”

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Posted 2 years ago

“Beautiful dresses with lovely soft comfy material. Arrived promptly. Thankyou”

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Posted 2 years ago

“Love the dress! Took a while to get here however over the Christmas period ... so completely understand the delay.”

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Posted 2 years ago

“Very happy with my order, thank you😊”

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Posted 2 years ago

“I am a bigger girl and love that I can wear your designs. Love my latest purchase. I had so many compliments. Ready for my next new dress :)”

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Posted 2 years ago

“Clothes lovely and sizing true”

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Posted 2 years ago

“I have returned the dress for a refund it was too big”

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Posted 2 years ago

“So happy with my recent purchase - the quality of the clothing is excellent. Thank you Lilac and Mila - we will be back!”

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Posted 2 years ago

“SHORT GIRL FRIENDLY!!!!!!!! Being 156cm in height. It’s very hot and miss with long dresses. This dress fit perfectly.”

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Posted 2 years ago

“Very easy transaction answers questions quickly. Great shop will be shopping here again”

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Posted 2 years ago

“Postage is slow and dresses arrived in plastic. When ordering Jaase dresses from other inline stores, they arrive with all the buttons done up, steamed and wrapped nicely in tissue paper. Not jammed into a post pack. Other stores deliver within 48 hours (and that's not express). I only ever buy from Lilac and Mila when they are in sale. There us much better service from numerous other retailers.”

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Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,463 reviews