Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,437 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,437 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

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“Love that the site includes the measurements for each garment. Makes clothes shopping online so much easier. Quick postage and well-made products. The only issue is there wasn't an invoice sent with my package.”

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Posted 2 years ago

“Fantastic service and product range. It's always scary buying on line but I found the size guides were great and true to the size of the clothes. My package arrived in a couple of days, so I can't fault delivery either”

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Posted 2 years ago

“Great Service”

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Posted 2 years ago

“I absolutely love my beautiful dress from Lilac & Mila! Perfect fit, colours amazing. Feminine & flows beautifully. The fit is perfect. A work colleague told me about your company & I was so happy, I have just ordered more! Thank you. Love your clothes.”

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Posted 2 years ago

“The top I bought was easily my new favourite however after following the washing instructions it went from too big to w uncomfortably tight. I spoke to the online chat and basically got a response that said “not our problem”. There was definitely no care or concern as shown by other companies. My sister, knowing how much I had instantly loved the top, was nice enough to gift me another one - again instantly in love. And again, after one hand wash the item had shrunk from loose and perfect to uncomfortably tight. We’ve now wasted $120 on a top that is completely beautiful and unwearable. So disappointed”

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Posted 2 years ago

“Beautiful Dress - Only Negative is that being 6 foot it is a little short. But too beautiful to return”

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Posted 2 years ago

“Items as advertised and fit well”

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Posted 2 years ago

“Great top, fits perfectly. So comfortable and flowy”

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Posted 2 years ago

“My order arrived quickly and I love the Mirimar Print Palas Top, great fit and looks fab.”

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Posted 2 years ago

“Very fast delivery and the dress is lovely and size is as described.”

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Posted 2 years ago

“Super happy, fast delivery”

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Posted 2 years ago

“Brilliant, beautiful and Boho!! Accurate sizing suggestions, great customer service and speedy delivery! I’m so happy with my purchases!”

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Posted 2 years ago

“Love Lilac and Mila. Great service prompt delivery and lovely clothing”

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Posted 2 years ago

“Love my new top fits perfectly, quick delivery Very happ”

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Posted 2 years ago

“Beautiful dress! Fast international shipping…”

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Posted 2 years ago

“Beautiful clothes and quick responses. X”

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Posted 2 years ago

“Returned goods that were ill fitting only to find that it was impossible to get a refund. I could not believe an Australian online company does not refund on full price goods. Definitely would not buy from this company again.”

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Posted 2 years ago

“Beautiful dress. Great fit. Perfect”

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Posted 2 years ago

“Love your dresses beautiful patterns and designs.”

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Posted 2 years ago

“The service is always lovely. The sizes and size chart is confusing.”

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Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,437 reviews