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Lilac & Mila Reviews

4.7 Rating 2,473 Reviews
91 %
of reviewers recommend Lilac & Mila
Company Reviews Product Reviews
7
 Metrics Info
4.7
Based on 2,473 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Nicole S
Verified Buyer
“The top I bought was easily my new favourite however after following the washing instructions it went from too big to w uncomfortably tight. I spoke to the online chat and basically got a response that said “not our problem”. There was definitely no care or concern as shown by other companies. My sister, knowing how much I had instantly loved the top, was nice enough to gift me another one - again instantly in love. And again, after one hand wash the item had shrunk from loose and perfect to uncomfortably tight. We’ve now wasted $120 on a top that is completely beautiful and unwearable. So disappointed”
Helpful Report
Posted 3 years ago
Melissa W
Verified Buyer
“Beautiful Dress - Only Negative is that being 6 foot it is a little short. But too beautiful to return”
Helpful Report
Posted 3 years ago
Ruby F
Verified Buyer
“Items as advertised and fit well”
Helpful Report
Posted 3 years ago
Brooke J
Verified Buyer
“Great top, fits perfectly. So comfortable and flowy”
Helpful Report
Posted 3 years ago
Annabel T
Verified Buyer
“My order arrived quickly and I love the Mirimar Print Palas Top, great fit and looks fab.”
Helpful Report
Posted 3 years ago
Tessa M
Verified Buyer
“Very fast delivery and the dress is lovely and size is as described.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Super happy, fast delivery”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Brilliant, beautiful and Boho!! Accurate sizing suggestions, great customer service and speedy delivery! I’m so happy with my purchases!”
Helpful Report
Posted 3 years ago
Jilly D
Verified Buyer
“Love Lilac and Mila. Great service prompt delivery and lovely clothing”
Helpful Report
Posted 3 years ago
Sue B
Verified Buyer
“Love my new top fits perfectly, quick delivery Very happ”
Helpful Report
Posted 3 years ago
J. S
Verified Buyer
“Beautiful dress! Fast international shipping…”
Helpful Report
Posted 3 years ago
Michelle W
Verified Buyer
“Beautiful clothes and quick responses. X”
Helpful Report
Posted 3 years ago
Denise B
Verified Buyer
“Returned goods that were ill fitting only to find that it was impossible to get a refund. I could not believe an Australian online company does not refund on full price goods. Definitely would not buy from this company again.”
Helpful Report
Posted 3 years ago
Diane T
Verified Buyer
“Beautiful dress. Great fit. Perfect”
Helpful Report
Posted 3 years ago
Tricia Y
Verified Buyer
“Love your dresses beautiful patterns and designs.”
Helpful Report
Posted 3 years ago
Sarah W
Verified Buyer
“The service is always lovely. The sizes and size chart is confusing.”
Helpful Report
Posted 3 years ago
Leesa F
Verified Buyer
“Love love love 💕 comfortable great quality and fab communication when I had to return an item for a different size”
Lilac & Mila 5 star review on 14th October 2022 Lilac & Mila 5 star review on 14th October 2022
Helpful Report
Posted 3 years ago
Katy B
Verified Buyer
“As always a beautiful piece! fantastic communication and speedy delivery- so happy! Thank you Lilac and Mila!”
Helpful Report
Posted 3 years ago
Kaye L
Verified Buyer
“First time I’ve purchased and sooooo happy. Product is gorgeous, sizing perfect ( which I often have trouble with). Exactly as pictured.”
Helpful Report
Posted 3 years ago
Sally W
Verified Buyer
“Dress is beautiful and service from lilac and mila was fast and easy. Thank you 😊”
Helpful Report
Posted 3 years ago
Lilac & Mila is rated 4.7 based on 2,473 reviews
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