Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,437 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,437 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

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“Hi ❤️ I love how quick the packages are prepared & delivered. Love it ❤️”

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Posted 2 years ago

“Exceptional service. Fast shipping. Beautiful dresses that get me compliments every time I wear one ❤️”

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Posted 2 years ago

“Great clothing, quick post. Just love the items!!”

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Posted 2 years ago

“Stunning flowy dress in the most beautiful colour palette, I feel just beautiful when I put it on xx”

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Posted 2 years ago

“I love my new clothes.very beautiful.”

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Posted 2 years ago

“Very happy with your service 😀”

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Posted 2 years ago

“I have purchased a few things from here and have always been more than happy with the item and the lovely service. Looking forward to many more purchases. Thanks Kristen xx”

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Posted 2 years ago

“beautiful dresses”

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Posted 2 years ago

“Beautiful tops & fabric. I normally wear size 14 but ordered a size 12. Could easily get away with size 10.”

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Posted 2 years ago

“Wonderful service and fast postage. Dresses are always a lovely quality. I will shop again.”

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Posted 2 years ago

“Item as described, great quality, friendly communication and prompt postage. Thank you :)”

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Posted 2 years ago

“The top I bought is absolutely beautiful, only problem is it is about 3 sizes to big, I like things loose but not that big”

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Posted 2 years ago

“Dress is fabulous”

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Posted 2 years ago

“My dress is gorgeous well made and a perfect fit .. it arrived before I expected it . And the help I got when I made an error with my order was excellent . Can’t wait to order more xx”

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Posted 2 years ago

“I purchased the Gardenia print mini dress in a 3xl size and it fits perfectly. I'm usally a size 22-24 and this dress still left plenty of room around the bust & hips. I wear it with leggings and it's so comfortable and looks fabulous. Quick shipping and great quality. Very happy with my purchase.”

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Posted 2 years ago

“Brought a top ordered XL which I could fit me and my husband in it. I have emailed Lilac & Mila 4 times this week to swap but have not heard anything from them. But I have received an email to buy something every day.”

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Posted 2 years ago

Hi Tracy, Thank you for your review, we are incredibly sorry to hear that you haven't had the best experience with us. We try our very best to ensure that all of our beautiful ladies are 100% satisfied with their items and experience with us here at Lilac and Mila and this is definitely disappointing for us to come across. We've just had a little look at previous communication with you and unfortunately we could not find any of the emails you sent to us regarding the return, this review was the only thing that showed up on our system. We are happy to proceed with the return how you would like, and hopefully turn this experience around for you. Our customer service contact email is hello@lilacandmila.com, please contact us with any further issues! Love the lilac and mila girls xx

Posted 2 years ago

“Easy ordering process Prompt delivery”

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Posted 2 years ago

Hi lovely! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Love lilac and mila xx

Posted 2 years ago

“Love this dress.....bought for a special occasion.....fits beautifully.....I have run the sides in a little as it had a bit too much fabric for what I like personally.....looks great now”

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Posted 2 years ago

Hi Lovely! Thank you so much for finding the time to leave such a lovely review! and thank you for the feedback, we appreciate it so much xx Love the Lilac and Mila girls xx

Posted 2 years ago

“I ordered the wrong size so sized down in the Adela. So happy with the return and service.”

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Posted 2 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 2 years ago

“First time ordering and was kept up to date regularly”

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Posted 2 years ago

Hi Lovely! Thank you so much for finding the time to leave such a lovely review! We appreciate it so much xx Love the Lilac and Mila girls x

Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,437 reviews