Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,437 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,437 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick arrival excellent communication and tracking of order and the sweetest Maxie dress that I look amazing in thank you”

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Posted 2 years ago

“Love shopping and they have a great Loyalty program and the dresses are pretty as”

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Posted 2 years ago

“Full stars all the way”

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Posted 2 years ago

“If you're looking for quality service and quality products Lilac & Mila is your one stop shop. Nothing is too much for the girls I've had to contact them a few times as I've messed up with my orders and whilst I've stressed it's always no problem for them. Their dresses are Awesome and so well made!!! Got my wardrobe sorted!!!!”

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Posted 2 years ago

“Great top, perfect service. It’s on the large size though so I would size down”

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Posted 2 years ago

“I purchased the Yoko print Cyprus maxi dress in a sz small. I am 5'2" and generaly an AU sz 10. It fits beautifully (I am a dd in bust and would not want to be any bigger, I do not think it would fit or sit right with a bigger bust) it is so comfortable to wear. and is not too long.. something I find with many maxi dresses. Service was great and super fast postage. I would recommend to anyone. Thank you”

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Posted 2 years ago

“I am disappointed that your returns policy does not offer refunds on new stock and styles. My recent purchase now means I have to try to sell it privately as you were offering a discount at time of purchase 😔”

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Posted 2 years ago

“Absolutely love my dress it’s beautiful 😍, right sizing and delivered right on time Thank you Lilac & Mila”

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Posted 2 years ago

“I love the uniqueness of the clothes. The fit are perfect for the larger girl.”

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Posted 2 years ago

“Very helpful & good quality clothes”

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Posted 2 years ago

“The shoulder straps on one of the dresses were very loose and which isn’t how is looked on the website. It means I can only wear it as an off shoulder dress which I don’t love. The pattern is nice though.”

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Posted 2 years ago

“Love the dress, colours are amazing. Fits perfectly ❤️”

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Posted 2 years ago

“Lovely shirt just as shown on the website. Really quick postage. Many thanks.”

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Posted 2 years ago

“Love the colour and the way it sits on my body.”

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Posted 2 years ago

“Order received quickly. Love the items I ordered. Even had a comment on one of the tops.”

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Posted 2 years ago

“Love my dress Fast delivery”

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Posted 2 years ago

“Great! Easy to order and customer service is fantastic. Just love it.”

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Posted 2 years ago

“Dresses arrived and were exactly what I was expecting, prompt delivery too”

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Posted 2 years ago

“Just love my dress. Extremely prompt delivery”

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Posted 2 years ago

“Awesome. Always has new jaase straight away, fast shipping and great sales”

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Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,437 reviews