Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,466 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

Info

4.7

Based on 2,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range, great customer service and I love the free returns option!”

Helpful Report

Posted 4 years ago

Hi gorgeous, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience and our free returns on ALL orders purchased at full price ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“I wish I had found Lilac and Mila sooner, super fast delivery, excellent quality at an affordable price (just) I wore my first piece out at the weekend and a lady stopped me to say my top was gorgeous and I looked beautiful, that has never happened to me before…ever!!”

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Posted 4 years ago

Hi lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your Lilac and Mila experience and your new piece - we can't wait to see what you pick next! Who doesn't love getting a compliment ?! We are sure you looked absolutely stunning :) Love, the lilac and mila girls xx

Posted 4 years ago

“Simple to navigate website with plenty of details regarding sizing and measurements, with great photos of the garments.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Our main priority is making sure that our beautiful customers are happy so we are so glad to hear that it is the case :) Love, the lilac and mila girls xx

Posted 4 years ago

“First time with Lilac and Mila and certainly will not be the last. Gorgeous dress and I am looking at getting it on n another colour. Thank you 😊”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear that you love your very first Lilac and Mila piece - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 4 years ago

“The website was easy to use & the description of the dress and sizing was spot on, which helped me choose the right size for me. My order was shipped and arrived promptly. Dress is 100% as expected. I love it.”

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Posted 4 years ago

Hi lovely, Thank you for taking the time to leave us such kind feedback ! Hearing your feedback means the world! We are so glad to hear that you are happy with your recent purchase and our online sizing guide ! Our girls remeasure the items before uploading the size guide online to ensure that the shopping process is an easy one for all of our beautiful customers :) Love, the lilac and mila girls xx

Posted 4 years ago

“Lilac & Mila have been very easy to deal with. When I've had items arrive that have'nt fitted, there's been no trouble in returning them using their free postage and the arrival time on delivery is fantastic!. On using their online chat or email, they have always returned my messages which is great. All this, means I will continue to order from them knowing it's an honest & reliable company. A pleasure to deal with them & beautiful clothing.!!”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Your sweet message has definitely made our day :) We are so glad to hear that you have loved your experience with us! We can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 4 years ago

“Great service, quick postage and the top was as expected. I am already eyeing off other clothes from Lilac and Mila and will definitely purchase again soon .”

Helpful Report

Posted 4 years ago

Hi gorgeous, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 4 years ago

“Staff are so helpful . I asked a question & they were quick to respond ❤️”

Helpful Report

Posted 4 years ago

Hi lovely, Thank you for your kind feedback ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“I loved both tops I bought. Fabric and design, and a reasonable price. Delivery was a bit slow but that’s the courier. I’ll be checking out your website from now on. Thanks. Janette”

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Posted 4 years ago

Hi gorgeous, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Please feel free to message or email us if you ever need help locating your parcel ! We will always be more than happy to help.. Love, the lilac and mila girls xx

Posted 4 years ago

“Fast delivery and quick exchange lovely products”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! We've tried to make our exchange process as easy as possible for all you beautiful ladies so we are so happy to hear that you were pleased with it ! Love, the lilac and mila girls xx

Posted 4 years ago

“Great service and quick delivery. Highly recommended.”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“I recently purchased two items that arrived very fast. What I love about Lilac & Mila is they pay for returns if your item needs to be exchanged and you get notifications until it arrives back to them. This is unheard of and unique. It makes them stand out in the online world of women’s fashion. Plus they offer excellent customer service. It’s a win win 😁 I’m a big fan and intend to shop with Lilac & Mila in the future. Great job girls Tanya x”

Helpful Report

Posted 4 years ago

Hi gorgeous, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear that you loved your items and your experience with us :) Our main priority is to always ensure that our beautiful customers are happy ... We are so excited to see what you will pick next ! Love, the lilac and mila girls xx

Posted 4 years ago

“Always a pleasure to deal with 👍”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy :) Love, the lilac and mila girls xx

Posted 4 years ago

“Great quality, quick delivery, Australian company, what’s not to love. Will definitely be purchasing more items.”

Helpful Report

Posted 4 years ago

“Great customer service, speedy delivery. Read and answer messages very quickly and are super helpful. I’ve loved everything I’ve purchased so far.”

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Posted 4 years ago

“I LOVE my Adela dress - and your service was so speedy and efficient coming all the way to NZ!! I have found my new favourite for dresses - I love how your lots of your styles are perfect for a curvy figure xx”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Adela ! The Adela is definitely one of our all time favourites here at the HQ :) Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“Always good quality items. Great range and super fast postage as well.”

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Posted 4 years ago

“The dresses and tops are very flattering. I frequently get positive comments from strangers”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you've been getting compliments on your items, it's the best feeling ever! Love, the lilac and mila girls xx

Posted 4 years ago

“Thank you 🙏”

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Posted 4 years ago

Hi Galadriel, Thank you so much for supporting us lovely! Love, the lilac and mila girls xx

Posted 4 years ago

“Great experience, the top I bought was perfect.”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

Lilac & Mila is rated 4.7 based on 2,466 reviews