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Lilac & Mila Reviews

4.7 Rating 2,433 Reviews
92 %
of reviewers recommend Lilac & Mila
Company Reviews Metrics
4.7
Based on 2,433 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Lilac & Mila Reviews
Lilac & Mila 5 star review on 21st March 2025
Jenni P
Lilac & Mila 5 star review on 13th May 2023
Jaimi L
Lilac & Mila 5 star review on 14th October 2022
Leesa F
Lilac & Mila 5 star review on 14th October 2022
Leesa F
Lilac & Mila 5 star review on 5th September 2022
Debbie A
Lilac & Mila 5 star review on 19th July 2022
Vicki G
Lilac & Mila 5 star review on 30th April 2022
Patricia G
16
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sarah L
Verified Buyer
“My first purchase from Lilac and Mila, delivery was super quick, the dress was gorgeous. Unfortunately I ordered the wrong size, but quick easy free returns. Cant wait to get my replacement dress”
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience. Love, the lilac and mila girls xx
Posted 3 years ago
Donna R
Verified Buyer
“The customer care at Lilac & Mila is of excellent standard . They are very prompt in answering their emails and have helping out with any issues . I highly recommend Lilac & Mila”
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 3 years ago
Tessa P
Verified Buyer
“Always love buying from Lilac & Mila. Super fast shipping, high quality products. One of my top online shopping destinations.”
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 3 years ago
Leanne D
Verified Buyer
“Absolutely love my dress”
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Mark L
Verified Buyer
“Beautiful clothing and great service. I’ll be back ♥️”
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 3 years ago
Samantha G
Verified Buyer
“Never had a bad experience purchasing through Lilac & Mila. Always received my item on time. Highly recommend.”
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 3 years ago
Rebecca D
Verified Buyer
“Love my beautiful skirt. Excellent service and quick postage as always. Thanks guys! ❤️”
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Karen D
Verified Buyer
“Always find the team at L&M very helpful. Whilst I had to sadly return my dress as it was too big, nothing was too much trouble for the team.”
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 3 years ago
Ashleigh C
Verified Buyer
“The service and the garment quality has always been incredible”
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Anonymous
Verified Buyer
“My go to online boutique is always Lilac and Mila! Always the best selection of Jaase newbies and old favs. Best customer service you will ever receive I promise! (No I’m not an employee just a long time loyal customer!) 🌟🌟🌟🌟🌟”
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 3 years ago
Ann O
Verified Buyer
“Amazing service and fast delivery”
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Jenny D
Verified Buyer
“Very good fast service and always beautiful clothes, Experienced staff friendly and always give you good old fashioned service Keep up your great choice of clothes Thanks Jenny”
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 3 years ago
Erin W
Verified Buyer
“My first time purchasing from Lilac & Mila and I will definitely be coming back to them. Amazing service and the dress arrived within the timeframe specified and very happy with the quality. Highly recommended.”
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 3 years ago
Kimmy K
Verified Buyer
“Excellent product and very quick delivery time. Best online shopping experience I have had. Thank you very much.”
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 3 years ago
Kelly B
Verified Buyer
“Love my dresses! Thank you!”
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Kim K
Verified Buyer
“Always the best!”
Helpful Report
Posted 3 years ago
Hi Lovely, Thanks so much for sharing your kind words! Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Jacqui C
Verified Buyer
“Gorgeous clothes, fantastic customer service, and fast post. Highly recommend on every level. Thanks”
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent experience with us. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Jemma C
Verified Buyer
“Great customer service, quick to respond to any issues/enquiries.”
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent experience with us. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Crystal G
Verified Buyer
“Felt like it was packed with love and gratitude.”
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Ashley R
Verified Buyer
“Lovely dress and skirt very happy with purchase. Thanks so much”
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Lilac & Mila is rated 4.7 based on 2,433 reviews
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