Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,466 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

Info

4.7

Based on 2,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Lilac & Mila.... love my new dress and transaction was so easy with quick postage. Love your work!!”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love our pieces! Love, the Lilac and Mila girls xx

Posted 4 years ago

“Beautiful dresses, styles”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Addicted to Jaase and found Lilac and Mila to have a fantastic range. Didn’t have to wait to long for my purchase. Can’t wait for new drop of Adela next week. Loyal and happy customer.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 4 years ago

“Great communication. Quick postage. Nice item.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“My first Lilac & Mila purchase was the beautiful Dana print Chloe top & it didn’t disappoint! Beautifully made but I could have sized down even further as it is very generous.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! The Dana Chloe is so gorgeous isn't it! Definitely very generous ~ we also include measurements on the website to further assist with sizing. We always encourage our beautiful customers to reach out to us with any sizing questions they may have so one our styling experts can assist ~ you can reach us via email at hello@lilacandmila.com, we always do our best to reply within 1 business day xx Please let us know if there is anything else we can do to further assist! Love, The Lilac and Mila girls xx

Posted 4 years ago

“Easy, prompt, fantastic service. Love the dress I bought”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Always a great experience when shopping with lilac & mila. Orders arrive quickly. The loyalty program is fantastic!”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the loyalty program - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“So prompt! And the clothes are just divine. The collaboration between Jaase and Lilac and Milla is gorgeous, I love my dresses.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you are loving the Lilac and Mila x Jaase collab - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Excellent customer service from the Lilac & Mila team - I had a super easy exchange for a different size, and I was very grateful they put the correct size on hold for me while they waited for my return - not all stores do this! Really fast postage too! Very happy customer here.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase and the experience you received. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“EXCELLENT CUSTOMER SERVICE AND SHOPPING EXPERIENCE. I have purchased quite a few dresses and skirts from Lilac and Mila now, I love all of my purchases. Delivery is amazingly fast and the sizes listed on each item online is incredibly helpful to ensure I purchase the correct size for each garment. I have had one experience where an item I bought was faulty and the girls were so helpful and had my new garment sent straight out. I have never had a bad experience with this store and it is my #1 place for all of my clothing purchases…. I love Jaase and I love the lilac and Mila experience. Thanks Ladies x”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience and the service you've received ! Our main priority is making sure our beautiful customers are happy so you've totally made our day. We can't wait to see what you choose next! Love, the lilac and mila girls xx

Posted 4 years ago

“Beautiful clothes, excellent service, fast delivery … I can’t fault Lilac & Mila. Very happy.”

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Posted 4 years ago

Hi lovely, Thank you so much for your kind feedback ! We are so glad to hear that you are happy with your recent Lilac and Mila experience and pieces :) Love, the Lilac and Mila girls xx

Posted 4 years ago

“Dress was amazing and a perfect fit. Super quick delivery!!”

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Posted 4 years ago

Hi gorgeous, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 4 years ago

“Beautiful clothes with quick delivery. Love it!”

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Posted 4 years ago

“OMG I am addicted to your clothes, my bank balance is not happy but who cares :-) hears to more purchases”

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Posted 4 years ago

Hi gorgeous, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear that you love your new Lilac and Mila pieces - we can't wait to see what you pick next! You've definitely brightened up our day :) Love, the lilac and mila girls xx

Posted 4 years ago

“From great products to great customer service what more can you want? Ordered a top online and when it didn’t appear got in touch with Lilac & Mila they chased up a the parcel and apologised. Finally got my top and couldn’t be happier, great quality and so pretty. Thank you”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! We are always happy to help so never hesitate to message or email us if you are concerned of the whereabouts of your parcel :) Love, the lilac and mila girls xx

Posted 4 years ago

“Very quick postage! Beautiful colours and quality fabric! Can’t wait to wear them xx”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Lovely clothes and so glad you deliver to the UK”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces! We pride ourselves in delivering clothes to beautiful customers all over the world so hearing your feedback means the world ! Love, the Lilac and Mila girls xx

Posted 4 years ago

“Excellent, received dress within 3 days. Love the dress, won't hesitate to order again.”

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Posted 4 years ago

Hi gorgeous, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“I love, love the Adela mini. Great fit, could possibly downsize one but it’s so cute. And feminine. I love the boho look too. Lots of compliments on it too. Great buy 💕”

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Posted 4 years ago

Hi lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila Adela Mini :) It is one the favourites here at the HQ and one of our top sellers which is why we always try to stock it in new prints ! We can't wait to see what you pick next ! Love, the lilac and mila girls xx

Posted 4 years ago

“The Girls always go above and beyond to help customers out Nothing is too much trouble I am very happy with the service I receive from Lilac and Mila I wouldn’t shop anywhere else (and don’t) Thank you xxxx”

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Posted 4 years ago

Hi beautiful, That is so sweet to hear, thank you so much for your kind words ! You've definitely made our day :) Our main priority is to always try to make our gorgeous customers happy so we are there to help whenever you need ! Love, the lilac and mila girls xx

Posted 4 years ago

Lilac & Mila is rated 4.7 based on 2,466 reviews