Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,453 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved everything 👍”

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Posted 5 years ago

“Awesome to deal.. Quick delivery.. Friendly service”

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Posted 5 years ago

“Super fast delivery 🙌”

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Posted 5 years ago

“Beautiful garment and very quick delivery’. Thank you 😀”

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Posted 5 years ago

“I recently purchased for the first time from lilac & mila and I would definitely recommend them. The dress fit well and delivery was prompt. It was an easy online shopping experience. Thanks :)”

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Posted 5 years ago

“Dresses are beautiful and customer service is extraordinary, from answering queries about sizing to fast delivery. Love Lilac & Mila”

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Posted 5 years ago

“Great variety and range. They had exactly what I wanted and available in my size. Speedy delivery. I have recommended Lilac & Mila to others and will continue to fuel my Jaase dress addiction through them.”

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Posted 5 years ago

“I have made several purchases from Lilac & Mila over the last 12 months or so and have also suggested to family and friends during that time that they do the same ... the perfect online experience every time”

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Posted 5 years ago

“I have been waiting patiently for this dress to come back into stock. You made my day when I ordered it with you! Quick delivery too! Thank you 🙏”

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Posted 5 years ago

“Love love love Lilac and Mila... beautiful clothing, fast shipping and reasonable prices...”

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Posted 5 years ago

“Clothing arrived very quickly. Will be happy to online shop again .”

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Posted 5 years ago

“I love Lilac and Mild, nothing is ever a problem at all and their customer service is amazing”

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Posted 5 years ago

“Love the range of clothes and fast delivery.”

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Posted 5 years ago

“Fast shipping & great customer service”

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Posted 5 years ago

“Excellent range of Jaase dresses. Free shipping is awesome. Was buying from another company but they didnt offer free shipping. Well done Lilac and Mila.”

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Posted 5 years ago

“Beautiful clothes, super fast postage. Always so helpful”

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Posted 5 years ago

“Best customer service ever. Had a tech issue and emailed the team who responded and resolved it in about 5 minutes flat. Bought my dream dress and got an email saying it had been packed and ready for post about 10 minutes after purchase and again once it was on its way. Arrived in 1 day and it's absolutely beautiful. Totally positive experience all round and I look forward to shopping with you again.”

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Posted 5 years ago

“Lilac & Mila is always my go to website when I’m looking for a dress. They always answer any questions I may have and I have never had an issue exchanging or returning an item. Express delivery is fantastic!! I love that they always have what I want from The Jaase range.”

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Posted 5 years ago

“Really lovely clothing.Always great service and staff are so nice.”

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Posted 5 years ago

“Great service, great products.... one of the best boho shops in Australia !”

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Posted 5 years ago

Lilac & Mila is rated 4.7 based on 2,453 reviews