Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,473 Reviews

91 %

of reviewers recommend Lilac & Mila

4.7

Based on 2,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“love the clothes and comes quick”

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Posted 5 years ago

So glad to hear ! Thank you so much Lani 💞

Posted 5 years ago

“Beautiful clothing, washes well and at an affordable price. My favourite place to shop 💕”

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Posted 5 years ago

Wow ! Thank you so much Stephanie💛 We are so pleased to hear that Xx

Posted 5 years ago

“Lilac and Mila is my go to for shopping always 💗”

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Posted 5 years ago

Aw thank you so much for the love and support Carrie 💛 We love hearing your positive feedback Xx

Posted 5 years ago

“Next level customer service. Very happy with my purchase, will definitely be a returning customer.”

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Posted 5 years ago

That's so nice to hear! Thank you so much lovely Xx We are so glad that you had a pleasant shopping experience with us ..💕

Posted 5 years ago

“Awesome fast shipping, great service and new drops every week!”

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Posted 5 years ago

Thank you so much lovely ! And yes new drops every Monday 🤗

Posted 5 years ago

“I love love love your shop and have so many of your prices they arrive very quickly and nicely packaged, your team is always very helpful and speedy with replying to emails. 💗💗💗”

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Posted 5 years ago

That's so sweet, thank you so much Jessica 💕We are so happy to hear that Xx

Posted 5 years ago

“Very happy with service received when there were issues with my package delivery. Lilac & Mila we’re very responsive and accommodating. Only criticism is I wish there were more sizes available as my fave dresses sell out super quick!”

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Posted 5 years ago

Aw thank you so much for the love and support ! We are currently working on getting more sizes in💕 We also recommend being on the website on Mondays at lunchtime as that is when all the newbies are uploaded Xx

Posted 5 years ago

“beautiful high quality clothing... with amazing service & prompt delivery... highly recommend :)”

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Posted 5 years ago

Thank you very much lovely💛

Posted 5 years ago

“All in all a great shopping experience! Awesome collection and availability with speedy delivery! Thanks!”

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Posted 5 years ago

No problem at all, it's our pleasure 💞Thank you for the love Xx

Posted 5 years ago

“Ordering was easy. Delivery was quick. Even when i sent an email to say that I thought I had ordered the wrong size on sale (but it was when I tried it on) I was told that they would exchange it for me. I was very happy with the service. Thanks Molly 😊”

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Posted 5 years ago

Our pleasure lovely💕 Thank you so much for the positive feedback.. Xx

Posted 5 years ago

“Great that there is free delivery for orders over $50 and so prompt too! Will definitely order from this site again👍🏻”

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Posted 5 years ago

Yay! We are so glad to hear ! Thank you so much for the support Xx

Posted 5 years ago

“I do most of my shopping online and Lilac & Mila are one of the best at it and looking after you if you need help. From the returns to the swapping of items, nothing is a trouble and that makes the experience great, and makes you want to return to buy more. Postage is quick and I live 5 hours from the nearest major city, so that makes purchasing clothing even better. The dresses are lovely, true to size, well made and there is a variety of styles to suit you if you have curves! Thanks Lilac and Mila!”

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Posted 5 years ago

Thank you so so much Therese💕 We definitely couldn't do it without customers like you Xx We are so glad to hear that you are happy with your shopping experience ..

Posted 5 years ago

“I have ordered 3 dresses so far and delivery and quality has been perfect. I love them and receive so many compliments.”

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Posted 5 years ago

We are so glad to hear lovely ! Thank you for the feedback Xx

Posted 5 years ago

“Lilac & Mila have super friendly staff who always answer any queries I may have as quickly as possible. The customer care both before & after placing an order is second to none and the goods are always despatched within 24 hours of placing an online order. As someone who uses online shopping extensively and has experienced the good, the bad and the ugly, the painless process at Lilac & Mila keeps me coming back again & again. 😊”

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Posted 5 years ago

Thank you so so much for your kind words Terri 💕 We definitely couldn't do it without such amazing customers like you Xx

Posted 5 years ago

“Number 1 online store 😃”

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Posted 5 years ago

Wow ! Thank you so much Xx That puts the biggest smile on our faces💛

Posted 5 years ago

“Quick delivery..great dresses at such an affordable price 💕”

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Posted 5 years ago

Thank you for the positive feedback lovely 💛

Posted 5 years ago

“Great range, super fast postage, very helpful.”

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Posted 5 years ago

Thank you for the love and support Cindy Xx

Posted 5 years ago

“Lilac & Mila are a fantastic business. They provide great service on beautiful clothing and offer customers a loyalty reward system for every $1 spent! By supporting their business, they support you back. Love shopping with Lilac & Mila 💞”

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Posted 5 years ago

Thank you so much Elisa💛 We are so grateful for all your love and support Xx

Posted 5 years ago

“A very quick delivery and my new top looked exactly like the website photos unlike other website brands!”

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Posted 5 years ago

We are so happy to hear ! Thank you very much for the positive feedback💕 We always try uploading as many photos as we can per item in order to show exactly what they look like.. Xx

Posted 5 years ago

“Fit beautifully and lovely designs and fabrics”

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Posted 5 years ago

Thank you so much lovely🤗

Posted 5 years ago

Lilac & Mila is rated 4.7 based on 2,473 reviews