Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,453 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery great service will shop again”

Helpful Report

Posted 5 years ago

Hi lovely, Thank you so much for the love and support 💕 Lilac and Mila

Posted 5 years ago

“My go-to for all my Jaase favourites! Love the reward point system and variety of pictures of the items.”

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Posted 5 years ago

Thank you so much for the support love Xx

Posted 5 years ago

“Easy to use website & quick delivery. Would highly recommend”

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Posted 5 years ago

Hi Nicole, Thank you so much for the positive feedback 💛 Lilac and Mila

Posted 5 years ago

“Great product, quick delivery, awesome service. Thanks”

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Posted 5 years ago

Thank you Kim ! Xx

Posted 5 years ago

“Great products, fast shipping!”

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Posted 5 years ago

We are so glad to hear that you like our garments Xx Thank you for the love💞

Posted 5 years ago

“Great range and prices! I always find something I love and you dont need to wait long for good sales.”

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Posted 5 years ago

Thank you so much lovely 💛

Posted 5 years ago

“One of my favourite online stores, very happy with product range and service....:)”

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Posted 5 years ago

Hi Angela, That's so sweet.. Thank you so much, we are so glad to hear that Xx Lilac and Mila

Posted 5 years ago

“Very fast postage and great communication !! Would definitely buy again.”

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Posted 5 years ago

Thank you so much lovely 🤗 We are always happy to help !

Posted 5 years ago

“Quick shipping and good quality clothing! I love that they plant a tree with each purchase.”

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Posted 5 years ago

Thank you so much Cara 💛 Such little things such as planting one tree can make such a big difference Xx

Posted 5 years ago

“Super happy with what I bought size is perfect and fast delivery. I have had so many lovely complement on both dresses”

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Posted 5 years ago

We are so glad to hear✨ You must look stunning in both Xx

Posted 5 years ago

“Amazing dress and very quick delivery”

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Posted 5 years ago

Thank you lovely !🤗

Posted 5 years ago

“Fantastic customer service!!! Beautiful dresses & the staff are amazing!!!”

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Posted 5 years ago

Aw thank you so much💕 Customer service is always one of our number one priorities as we try to provide our customers with the best possible experience!

Posted 5 years ago

“Excellent service, love my dresses”

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Posted 5 years ago

We are so glad to hear ! Thank you so much for the love Xx

Posted 5 years ago

“Product came quickly and love my purchases. Just wondering how you will link my purchase to the Valentines entry competition. Maybe its just automatic. Thanks Deb”

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Posted 5 years ago

Hi lovely, Thank you so much for the love and feedback Xx All entries from purchases are entered automatically into the draw for the Giveaway 💕 Lilac and Mila

Posted 5 years ago

“Amazing dresses, quick shipping.”

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Posted 5 years ago

Thank you lovely Xx

Posted 5 years ago

“Very impressed with the fast delivery and quality of the product. The colour is gorgeous. They also have a great reward system in place for their loyal customers. Will definately be buying more products from here in the future”

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Posted 5 years ago

Aw we are so glad to hear that you like your garments💛 Thank you so much for the support love Xx

Posted 5 years ago

“Awsome service Thank you”

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Posted 5 years ago

Our pleasure💕 Thank you so much for the support !

Posted 5 years ago

“Quick delivery and lovely dresses. Would suggest keeping more stock of the more popular sizes like small, medium etc. These sizes always seem to sell out quickly leaving XS and XL as the only stock left.”

Helpful Report

Posted 5 years ago

Hi lovely, Thank you for the love and support ! We are currently working on getting more sizes for each release.. To not miss out on the newbies, we recommend being on the website at around lunchtime on Mondays 💕 Let us know if you have any other questions at hello@lilacandmila.com Lilac and Mila Xx

Posted 5 years ago

“Delivery is fast & the customer service with returns has been excellent!”

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Posted 5 years ago

Thank you so much lovely ! Xx

Posted 5 years ago

“Always is a pleasure to deal with lilac & Mila , very good customer service . Thanks”

Helpful Report

Posted 5 years ago

Aw thank you so much💛 Customer service is always one of our number one priorities to ensure that are customers are happy with their experience shopping with us Xx

Posted 5 years ago

Lilac & Mila is rated 4.7 based on 2,453 reviews