Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,473 Reviews

91 %

of reviewers recommend Lilac & Mila

4.7

Based on 2,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent range of shapes, fabrics and designs and true to size and style. Speedy delivery and good communication throughout the order.”

Helpful Report

Posted 5 years ago

Thanks so much for your kind words lovely - it truly means the world! Wishing you a fab weekend xx

Posted 5 years ago

“Beautiful garments.Fast delivery. What more could you want?”

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Posted 5 years ago

Yay! We are so happy that you like our company.

Posted 5 years ago

“Fantastic customer service and great communication! Thanks so much guys ❣️”

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Posted 5 years ago

Thankyou so much!

Posted 5 years ago

“I've bought 3 items so far from Lilac and Mila. I love the Jaase design clothing. The dresses have generous fabric in the skirt, making them drape beautifully. The top I purchased can be dressed up or down. Postage was fast, and I love their customer loyalty point system. Will definitely be a regular customer.”

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Posted 5 years ago

Thanks so much for your kind words lovely - xx

Posted 5 years ago

“Fast delivery. I ordered the corella print top. It sits beautifully and the fabric is super soft. I also ordered the Lexi print sienna dress. I received many compliments on both items . I’m so thankful to Nat from letmetrybeforeyoubuy for her review of the products and recommendations. I’ll definitely order more items ❤️❤️❤️”

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Posted 5 years ago

Thank you so much! We are happy you love our pieces.

Posted 5 years ago

“Lilac and Mila have a great range. I ordered the gorgeous dress I’d seen on line and it was on its way to me on the same day. It arrived with no issues 2 days after ordering and the dress is beautiful and looks as represented on their website. I can’t wait to see what they have out for AW20.”

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Posted 5 years ago

Thankyou! Were glad youre happy!

Posted 5 years ago

“Very happy with service and delivery. Garments good quality 😀”

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Posted 5 years ago

Thankyou

Posted 5 years ago

“Have bought 2 dresses now and love them both! The quality is great and the service has been fantastic! Love the free shipping over $50...this is rare for many online companies! Will definitely be ordering again x”

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Posted 5 years ago

Thanks so much for your kind words lovely - xx

Posted 5 years ago

“Beautiful dresses good quality size accurate. L”

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Posted 5 years ago

Thanks for the feedback

Posted 5 years ago

“Beautiful dress & Inreceived it the day after ordering it, very quick delivery! Thank you 😍”

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Posted 5 years ago

Thanks so much for your kind words lovely - xx

Posted 5 years ago

“Very fast delivery (even though I live remote) and I love the Jaase dresses i purchased.”

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Posted 5 years ago

“Loveee the dress I got! Beautiful pattern, and surprised it fit me at 9 months pregnant as I bought it to wear afterwards. Great quality and very flattering.”

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Posted 5 years ago

Thankyou! we always try to include some pregnancy friendly options.

Posted 5 years ago

“I have every confidence in ordering from Lilac & Mila. The beautiful clothing always fits perfectly. Love the loyalty program. My items are always delivered in a few days. I’ll be back for more pretties!”

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Posted 5 years ago

Thanks so much for your kind words lovely - xx

Posted 5 years ago

“Received my order super fast and very happy with my purchase 😊”

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Posted 5 years ago

Thanks so much for the positive feedback! we really appreciate it x

Posted 5 years ago

“Everything was perfect my order went through easily and was posted out super fast and arrived carefully packaged and labelled. Thank you so much. I will be back to buy again xxx”

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Posted 5 years ago

Thanks so much for your kind words! It makes us very happy! x

Posted 5 years ago

“Was very impressed with the prompt service and wonderful help when I needed to exchange for sizing. The quality of the products is gorgeous also! Can't wait to shop again!! Thank you”

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Posted 5 years ago

Thankyou so much! this means the world to us! x

Posted 5 years ago

“The team was so lovely and helpful. I would highly recommend Lilac & Mila. They have been added to my favourites list for online shopping :)”

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Posted 5 years ago

“I received my items within 2 days of placing the order and when I had a question regarding my order it was answered promptly and professionally. Beautiful clothes and fantastic customer service. Appreciate the speedy service.”

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Posted 5 years ago

“Lilac and Mila got back to me very promptly and the subsequent delivery of my dress was very quick. Thanks!”

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Posted 5 years ago

Thanks so much for your kind words lovely - it truly means the world! Wishing you a Fabulous Wednesday xx

Posted 5 years ago

“So happy with the product and the customer service is absolutely amazing so glad I ordered my dress through lilac & mila I brought the wrong size and they were amazing to deal with Thankyou Lilac & Mila xx”

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Posted 5 years ago

Thanks so much for your kind words lovely - it truly means the world! Wishing you a Fabulous Wednesday xx

Posted 5 years ago

Lilac & Mila is rated 4.7 based on 2,473 reviews