Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,453 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easily one of my favourite stores ever! They have wonderful clothes, fast postage and amazing customer support.”

Helpful Report

Posted 5 years ago

We are so glad to hear that💕 Thank you so so much for the love and support Xx

Posted 5 years ago

“Love this site for excellent choice of dresses especially Jaase - easy to checkout they have Layby and Afterpay and their shipping is super quick 5+ stars!!! :)”

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Posted 5 years ago

Thank you so much for all the positive feedback Xx

Posted 5 years ago

“Great service and fast delivery”

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Posted 5 years ago

Thank you very much lovely💕

Posted 5 years ago

“Super impressed with Lilac & Mila, the shipping was easy, the returns policy is fab so I wasn't worried about anything and the dress arrived looking exactly like the picture and true to size. So glad I found this brand!”

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Posted 5 years ago

Aw thank you so much Taylor💛 We are so glad to hear that you loved the dress and your experience with us Xx

Posted 5 years ago

“Love the clothes, love the sales, love the Customer Service. Def my new GO TO site !!!”

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Posted 5 years ago

Thank you so much love Xx We are so so pleased to hear that !💕

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thank you love Xx

Posted 5 years ago

“Great website and easy to use.”

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Posted 5 years ago

Thank you very much Nicole 💕

Posted 5 years ago

“love the clothes and comes quick”

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Posted 5 years ago

So glad to hear ! Thank you so much Lani 💞

Posted 5 years ago

“Beautiful clothing, washes well and at an affordable price. My favourite place to shop 💕”

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Posted 5 years ago

Wow ! Thank you so much Stephanie💛 We are so pleased to hear that Xx

Posted 5 years ago

“Lilac and Mila is my go to for shopping always 💗”

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Posted 5 years ago

Aw thank you so much for the love and support Carrie 💛 We love hearing your positive feedback Xx

Posted 5 years ago

“Next level customer service. Very happy with my purchase, will definitely be a returning customer.”

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Posted 5 years ago

That's so nice to hear! Thank you so much lovely Xx We are so glad that you had a pleasant shopping experience with us ..💕

Posted 5 years ago

“Awesome fast shipping, great service and new drops every week!”

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Posted 5 years ago

Thank you so much lovely ! And yes new drops every Monday 🤗

Posted 5 years ago

“I love love love your shop and have so many of your prices they arrive very quickly and nicely packaged, your team is always very helpful and speedy with replying to emails. 💗💗💗”

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Posted 5 years ago

That's so sweet, thank you so much Jessica 💕We are so happy to hear that Xx

Posted 5 years ago

“Very happy with service received when there were issues with my package delivery. Lilac & Mila we’re very responsive and accommodating. Only criticism is I wish there were more sizes available as my fave dresses sell out super quick!”

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Posted 5 years ago

Aw thank you so much for the love and support ! We are currently working on getting more sizes in💕 We also recommend being on the website on Mondays at lunchtime as that is when all the newbies are uploaded Xx

Posted 5 years ago

“beautiful high quality clothing... with amazing service & prompt delivery... highly recommend :)”

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Posted 5 years ago

Thank you very much lovely💛

Posted 5 years ago

“All in all a great shopping experience! Awesome collection and availability with speedy delivery! Thanks!”

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Posted 5 years ago

No problem at all, it's our pleasure 💞Thank you for the love Xx

Posted 5 years ago

“Ordering was easy. Delivery was quick. Even when i sent an email to say that I thought I had ordered the wrong size on sale (but it was when I tried it on) I was told that they would exchange it for me. I was very happy with the service. Thanks Molly 😊”

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Posted 5 years ago

Our pleasure lovely💕 Thank you so much for the positive feedback.. Xx

Posted 5 years ago

“Great that there is free delivery for orders over $50 and so prompt too! Will definitely order from this site again👍🏻”

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Posted 5 years ago

Yay! We are so glad to hear ! Thank you so much for the support Xx

Posted 5 years ago

“I do most of my shopping online and Lilac & Mila are one of the best at it and looking after you if you need help. From the returns to the swapping of items, nothing is a trouble and that makes the experience great, and makes you want to return to buy more. Postage is quick and I live 5 hours from the nearest major city, so that makes purchasing clothing even better. The dresses are lovely, true to size, well made and there is a variety of styles to suit you if you have curves! Thanks Lilac and Mila!”

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Posted 5 years ago

Thank you so so much Therese💕 We definitely couldn't do it without customers like you Xx We are so glad to hear that you are happy with your shopping experience ..

Posted 5 years ago

“I have ordered 3 dresses so far and delivery and quality has been perfect. I love them and receive so many compliments.”

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Posted 5 years ago

We are so glad to hear lovely ! Thank you for the feedback Xx

Posted 5 years ago

Lilac & Mila is rated 4.7 based on 2,453 reviews