Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,473 Reviews

91 %

of reviewers recommend Lilac & Mila

4.7

Based on 2,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Lilac & Mila made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast postage and great communication !! Would definitely buy again.”

Helpful Report

Posted 5 years ago

Thank you so much lovely 🤗 We are always happy to help !

Posted 5 years ago

“Quick shipping and good quality clothing! I love that they plant a tree with each purchase.”

Helpful Report

Posted 5 years ago

Thank you so much Cara 💛 Such little things such as planting one tree can make such a big difference Xx

Posted 5 years ago

“Super happy with what I bought size is perfect and fast delivery. I have had so many lovely complement on both dresses”

Helpful Report

Posted 5 years ago

We are so glad to hear✨ You must look stunning in both Xx

Posted 5 years ago

“Amazing dress and very quick delivery”

Helpful Report

Posted 5 years ago

Thank you lovely !🤗

Posted 5 years ago

“Fantastic customer service!!! Beautiful dresses & the staff are amazing!!!”

Helpful Report

Posted 5 years ago

Aw thank you so much💕 Customer service is always one of our number one priorities as we try to provide our customers with the best possible experience!

Posted 5 years ago

“Excellent service, love my dresses”

Helpful Report

Posted 5 years ago

We are so glad to hear ! Thank you so much for the love Xx

Posted 5 years ago

“Product came quickly and love my purchases. Just wondering how you will link my purchase to the Valentines entry competition. Maybe its just automatic. Thanks Deb”

Helpful Report

Posted 5 years ago

Hi lovely, Thank you so much for the love and feedback Xx All entries from purchases are entered automatically into the draw for the Giveaway 💕 Lilac and Mila

Posted 5 years ago

“Amazing dresses, quick shipping.”

Helpful Report

Posted 5 years ago

Thank you lovely Xx

Posted 5 years ago

“Very impressed with the fast delivery and quality of the product. The colour is gorgeous. They also have a great reward system in place for their loyal customers. Will definately be buying more products from here in the future”

Helpful Report

Posted 5 years ago

Aw we are so glad to hear that you like your garments💛 Thank you so much for the support love Xx

Posted 5 years ago

“Awsome service Thank you”

Helpful Report

Posted 5 years ago

Our pleasure💕 Thank you so much for the support !

Posted 5 years ago

“Quick delivery and lovely dresses. Would suggest keeping more stock of the more popular sizes like small, medium etc. These sizes always seem to sell out quickly leaving XS and XL as the only stock left.”

Helpful Report

Posted 5 years ago

Hi lovely, Thank you for the love and support ! We are currently working on getting more sizes for each release.. To not miss out on the newbies, we recommend being on the website at around lunchtime on Mondays 💕 Let us know if you have any other questions at hello@lilacandmila.com Lilac and Mila Xx

Posted 5 years ago

“Delivery is fast & the customer service with returns has been excellent!”

Helpful Report

Posted 5 years ago

Thank you so much lovely ! Xx

Posted 5 years ago

“Always is a pleasure to deal with lilac & Mila , very good customer service . Thanks”

Helpful Report

Posted 5 years ago

Aw thank you so much💛 Customer service is always one of our number one priorities to ensure that are customers are happy with their experience shopping with us Xx

Posted 5 years ago

“Easily one of my favourite stores ever! They have wonderful clothes, fast postage and amazing customer support.”

Helpful Report

Posted 5 years ago

We are so glad to hear that💕 Thank you so so much for the love and support Xx

Posted 5 years ago

“Love this site for excellent choice of dresses especially Jaase - easy to checkout they have Layby and Afterpay and their shipping is super quick 5+ stars!!! :)”

Helpful Report

Posted 5 years ago

Thank you so much for all the positive feedback Xx

Posted 5 years ago

“Great service and fast delivery”

Helpful Report

Posted 5 years ago

Thank you very much lovely💕

Posted 5 years ago

“Super impressed with Lilac & Mila, the shipping was easy, the returns policy is fab so I wasn't worried about anything and the dress arrived looking exactly like the picture and true to size. So glad I found this brand!”

Helpful Report

Posted 5 years ago

Aw thank you so much Taylor💛 We are so glad to hear that you loved the dress and your experience with us Xx

Posted 5 years ago

“Love the clothes, love the sales, love the Customer Service. Def my new GO TO site !!!”

Helpful Report

Posted 5 years ago

Thank you so much love Xx We are so so pleased to hear that !💕

Posted 5 years ago

“Great service”

Helpful Report

Posted 5 years ago

Thank you love Xx

Posted 5 years ago

“Great website and easy to use.”

Helpful Report

Posted 5 years ago

Thank you very much Nicole 💕

Posted 5 years ago

Lilac & Mila is rated 4.7 based on 2,473 reviews