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Lilac & Mila Reviews

4.7 Rating 2,473 Reviews
91 %
of reviewers recommend Lilac & Mila
Company Reviews Product Reviews
7
 Metrics Info
4.7
Based on 2,473 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Jenine B
Verified Buyer
“I have made several purchases from Lilac & Mila over the last 12 months or so and have also suggested to family and friends during that time that they do the same ... the perfect online experience every time”
Helpful Report
Posted 5 years ago
Leanne A
Verified Buyer
“I have been waiting patiently for this dress to come back into stock. You made my day when I ordered it with you! Quick delivery too! Thank you šŸ™”
Helpful Report
Posted 5 years ago
Karen B
Verified Buyer
“Love love love Lilac and Mila... beautiful clothing, fast shipping and reasonable prices...”
Helpful Report
Posted 5 years ago
Toni H
Verified Buyer
“Clothing arrived very quickly. Will be happy to online shop again .”
Helpful Report
Posted 5 years ago
Kylie R
Verified Buyer
“I love Lilac and Mild, nothing is ever a problem at all and their customer service is amazing”
Helpful Report
Posted 5 years ago
Kim-Ling R
Verified Buyer
“Love the range of clothes and fast delivery.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Fast shipping & great customer service”
Helpful Report
Posted 5 years ago
Jacky K
Verified Buyer
“Excellent range of Jaase dresses. Free shipping is awesome. Was buying from another company but they didnt offer free shipping. Well done Lilac and Mila.”
Helpful Report
Posted 5 years ago
Lee F
Verified Buyer
“Beautiful clothes, super fast postage. Always so helpful”
Helpful Report
Posted 5 years ago
Melissa T
Verified Buyer
“Best customer service ever. Had a tech issue and emailed the team who responded and resolved it in about 5 minutes flat. Bought my dream dress and got an email saying it had been packed and ready for post about 10 minutes after purchase and again once it was on its way. Arrived in 1 day and it's absolutely beautiful. Totally positive experience all round and I look forward to shopping with you again.”
Helpful Report
Posted 5 years ago
Kristy G
Verified Buyer
“Lilac & Mila is always my go to website when Iā€™m looking for a dress. They always answer any questions I may have and I have never had an issue exchanging or returning an item. Express delivery is fantastic!! I love that they always have what I want from The Jaase range.”
Helpful Report
Posted 5 years ago
Kellie I
Verified Buyer
“Really lovely clothing.Always great service and staff are so nice.”
Helpful Report
Posted 5 years ago
Catriona K
Verified Buyer
“Great service, great products.... one of the best boho shops in Australia !”
Helpful Report
Posted 5 years ago
Kia G
Verified Buyer
“Excellent communication and super fast delivery”
Helpful Report
Posted 5 years ago
Lilac & Mila is rated 4.7 based on 2,473 reviews
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