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Lilac & Mila Reviews

4.7 Rating 2,482 Reviews
91 %
of reviewers recommend Lilac & Mila
Company Reviews Product Reviews
17
 Metrics Info
4.7
Based on 2,482 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
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Kim O
Verified Buyer
“Awesome quick service, great sites that has so much to choose from. Glad I found you...”
Helpful Report
Posted 5 years ago
Jodie M
Verified Buyer
“The dress is beautiful, true to size and look - postage / delivery was spot on... arrived just in time for a long weekend in the Whitsundays.”
Helpful Report
Posted 5 years ago
Andrea H
Verified Buyer
“Excellent service , quick delivery . Beautiful dress true to size. Will be back to purchase again .”
Helpful Report
Posted 5 years ago
Belinda E
Verified Buyer
“Fantastic service and I love my new dress!!!”
Helpful Report
Posted 5 years ago
Allison M
Verified Buyer
“Dress is amazing & love the belt also. Thank you”
Helpful Report
Posted 5 years ago
Lisa C
Verified Buyer
“Really swift customer service and great quality garments, definitely recommend Lilac & Mila”
Helpful Report
Posted 5 years ago
LAUREN T
Verified Buyer
“Brilliant customer service, beautiful clothes with a lovely fit. My new favourite retailer x”
Helpful Report
Posted 5 years ago
Anne D
Verified Buyer
“Lilac & Mila have a great, easy to use website. There are plenty of photos of each garment and it is very helpful that measurements are available too.”
Helpful Report
Posted 5 years ago
Robyn L
Verified Buyer
“I love your pieces but I’m still waiting on my original order. I ordered a blouse second and that arrived. I love the top!”
Helpful Report
Posted 5 years ago
Cindy L
Verified Buyer
“happy with my order, it was fast”
Helpful Report
Posted 5 years ago
Tania M
Verified Buyer
“For service and response definitely a 10/10. Unfortunately the garment I ordered didn't suit.”
Helpful Report
Posted 5 years ago
Mariela B
Verified Buyer
“Love this site easy to order”
Helpful Report
Posted 5 years ago
Krystie-Lee T
Verified Buyer
“I'd been searching for some months to find light-weight feminine shapes to flatter my new mum curves and I am so stoked! You've helped me go from feeling squeezed in and uncomfortable in my clothing to beautiful and airy! Thank you”
Helpful Report
Posted 5 years ago
Jemma C
Verified Buyer
“Great, very efficient”
Helpful Report
Posted 5 years ago
Tammie M
Verified Buyer
“Easy to order and the dress arrived within 48hrs. Love the dress, true to size. Excellent all round xx”
Helpful Report
Posted 5 years ago
Anna R
Verified Buyer
“So excited to receive my gorgeous Sherbet Print Mini so quickly.”
Helpful Report
Posted 5 years ago
Rebecca A
Verified Buyer
“Good shipping. Returns policy is a bit misleading.”
Helpful Report
Posted 5 years ago
Hi Lovely, Thank you for your feedback!! We take this kind of feedback very seriously as we want to be sure our returns policy is transparent for all of our customers. At Lilac and Mila, we want you to love all your new pieces as much as we do, so if you’re not satisfied with your purchase you can return it for a store credit or exchange as we do not refund for a change of mind. During COVID we have extended our return policy to 60 days from the day of receiving your order. Please note that we offer FREE RETURNS on all domestic orders purchased at full price. Our Credit Notes never expire so you have all the time in the world to find a new must have wardrobe piece and with new arrivals weekly we don't think it will take you long! Can you please let us know what you would like us to do to make this experience better for you? We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! X
Posted 5 years ago
Hayley B
Verified Buyer
“Great customer service and products”
Helpful Report
Posted 5 years ago
Cate B
Verified Buyer
“I purchased an item which did not suit me and I returned the item at no cost. I have been with a credit For my purchase and I have unlimited time to use the credit. Very friendly and efficient service.”
Helpful Report
Posted 5 years ago
Michele L
Verified Buyer
“Fantastic experience with this company. Wanted to change size they were more than accommodating and responded very quickly. Dress was amazing and fantastic quality. Would deal with again”
Helpful Report
Posted 5 years ago
Lilac & Mila is rated 4.7 based on 2,482 reviews
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