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Lilac & Mila Reviews

4.7 Rating 2,466 Reviews
92 %
of reviewers recommend Lilac & Mila
Company Reviews Metrics Info
4.7
Based on 2,466 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Elizabeth N
Verified Buyer
“Received my beautiful Florence Print Tessa Maxi dress super quick. Fabric is Devine and the fit is true to size. So looking forward to wearing it this winter.”
Helpful Report
Posted 5 years ago
Angela R
Verified Buyer
“Website east to get around my order came quick & prompt I would definitely recommend shopping with Lilac & Mills”
Helpful Report
Posted 5 years ago
Amanda L
Verified Buyer
“Order to deliver was quick and easy. Love the dress and the packaging is a win for the environment being biodegradable.”
Helpful Report
Posted 5 years ago
Tahlia P
Verified Buyer
“Amazing product that arrived the day after I ordered it!”
Helpful Report
Posted 5 years ago
Jenny H
Verified Buyer
“Customer service is great. Clothes are amazing and good fit.”
Helpful Report
Posted 5 years ago
Pauline O
Verified Buyer
“My purchases were for my daughter. She was very happy with the quality of the garment along with the speed of postage.”
Helpful Report
Posted 5 years ago
Lisa M
Verified Buyer
“Very efficient and quick service.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent exactly what I was expecting”
Helpful Report
Posted 5 years ago
Shannon O
Verified Buyer
“Perfect & easy service, fast delivery, good quality. Thank you”
Helpful Report
Posted 5 years ago
Sue C
Verified Buyer
“Very quick postage and gorgeous products”
Helpful Report
Posted 5 years ago
Teresa H
Verified Buyer
“In love, best quality and quick delivery! Flattering for someone with lots of curves.”
Helpful Report
Posted 5 years ago
Vicki V
Verified Buyer
“Excellent customer service. I used an incorrect address in error. Quick and friendly response, problem fixed in minutes. Great dress & fast postage. Will definitely be a regular shopper now.”
Helpful Report
Posted 5 years ago
Jo W
Verified Buyer
“The customer service at Lilac & Mila was exceptional.”
Helpful Report
Posted 5 years ago
Kimberley M
Verified Buyer
“The most delightful staff of any business I’ve dealt with in a long time. Some of their clothes are obviously sold at other small boutiques but I would always choose Lilac and Mila to buy from over all of these. I’ve bought with the others and none of them are as helpful as L&M. Their customer service is second to none! Love the clothes obviously too. Wearing a dress of theirs as I type. 😍😍”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Item was as good as the look on online so I was happy to receive. Thank you”
Helpful Report
Posted 5 years ago
Suzana B
Verified Buyer
“Your product and service is great. Thank you.”
Helpful Report
Posted 5 years ago
Kim R
Verified Buyer
“I’ve recently purchased Jaase brand from Lilac & Mila for the second time. My first purchase arrived quickly, currently waiting for this order to arrive. Beautiful brands, well worth considering this online store.”
Helpful Report
Posted 5 years ago
Catherine B
Verified Buyer
“Great service and love my dresses I bought”
Helpful Report
Posted 5 years ago
Ann H
Verified Buyer
“I missed out on buying the dress i wanted. It was in my cart however i didn't complete purchase quickly and i missed out. I got an email saying i had itrm in my cart so i replied with above info. I was then contacted and they said they would search their store for my size. And success also very quick delivery. 10 out of 10”
Helpful Report
Posted 5 years ago
Katinka T
Verified Buyer
“Super fast shipping, even in these COVID times”
Helpful Report
Posted 5 years ago
Lilac & Mila is rated 4.7 based on 2,466 reviews
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