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Lilac & Mila Reviews

4.7 Rating 2,450 Reviews
92 %
of reviewers recommend Lilac & Mila
4.7
Based on 2,450 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Lilac & Mila Reviews
Incredibly fast postage!! Amazing dress & shirt I’ve lived in them since they’ve arrived. Brilliant service
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx
Posted 4 years ago
Love love love, VIP loyalty program, afterpay, quick delivery, great range of choices and sizes. Can’t wait for the warmer months to wear my beautiful new clothes
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx
Posted 4 years ago
Buying online from Lilac & Mila was so easy and my item arrived very quickly. Love my new top...great service
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx
Posted 4 years ago
Initially I received the wrong garment but this was rectified so quickly and smoothly. Love my dress, great quality, great service, will certainly purchase again!
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful cusomters are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 4 years ago
Wonderful online store with a great selection of beautiful bohemian dresses. I bought three products and I'm amazed at the quality and beauty of the prints I chose. The parcel arrived safely and quickly even during a pandemic lockdown in Victoria, which is pretty impressive! Overall, very happy with their service. Thank you, Lilac and Mila :)
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful cusomters are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 4 years ago
Love my top, pretty pattern looks great with jeans.
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx
Posted 4 years ago
The customer service on this website is excellent. The team went above and beyond to answer my questions and help resolve an issue. After this experience I would very happily and confidently be a repeat customer and also have told multiple friends about the website too!
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 4 years ago
When I had a question after placing my order the response was so quick.
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 4 years ago
Lilac & Mila , so very good to purchase from , absolutely love all of the stunning clothing, but l still have not received my order , StarTrack has had my parcel sitting in its depot for 5 days now, they are only 15 minutes away from my house.
Helpful Report
Posted 4 years ago
Hi Lovely, We are very sorry to hear that this has happened with StarTrack! We do our best to ensure all our orders are arriving to our customers as quickly and efficiently as possible. We do request that our customers notify us of any concerns or issues as soon as possible so that we can work to resolve them in a timely manner! We can see that your parcel got to you and hope you are loving your Lilac and Mila pieces! xx Love, the lilac and mila girls xx
Posted 4 years ago
Very quick delivery, responsive to online enquiries and I like the benefits program. I feel it's a personal service with the customer at the front of their mind always.
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Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Beautiful range, great service and super quick delivery.
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Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Order arrived in record time. Product was beautiful but had to arrange an exchange in size. (My fault not theirs) My communication regarding this was also.responded to in record time. The return process was so easy. Am now waiting for my exchange to arrive which I am confident will live up to the high standards Lilac and Mila have already set. Have my eye on something beautiful for Christmas so will be back shopping very soon.
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful cusomters are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 4 years ago
When the wrong item was sent Lilac and Mila were very efficient, friendly and prompt at sending out the correct style.
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Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
I ordered the Madrid belt from Lilac and Mila and would highly recommend this company. Delivery was very fast and the whole process of buying online from them was very easy. I love the belt and would definitely buy from Lilac and Mila again.👍
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Lilac and Mild always have the hottest frocks that rock and so many gorgeous things! Super fast delivery and mega easy purchases! xx
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx
Posted 4 years ago
Easy to use website
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Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx
Posted 4 years ago
Loving these gorgeous dresses! Gorgeous styles and fabrics; fantastic customer services and speedy delivery!
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 4 years ago
Very quick service
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Posted 4 years ago
Great delivery time
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Posted 4 years ago
I was very pleased with the website it was easy to use and found that the garments were true to size. Would use you again.
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Posted 4 years ago
Lilac & Mila is rated 4.7 based on 2,450 reviews