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Lilac & Mila Reviews

4.7 Rating 2,473 Reviews
91 %
of reviewers recommend Lilac & Mila
Company Reviews Product Reviews
7
 Metrics Info
4.7
Based on 2,473 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Tricia K
Verified Buyer
“Amazon service and beautiful clothing💜”
Helpful Report
Posted 5 years ago
JOANNE M
Verified Buyer
“Speedy delivery and I love my dress and can’t wait to wear it once it warms up, thank you!”
Helpful Report
Posted 5 years ago
Kerri L
Verified Buyer
“Great experience”
Helpful Report
Posted 5 years ago
Deb R
Verified Buyer
“Thank you to Lilac & Mila. I purchased a dress and after receiving it, realised I had purchased the incorrect size. I returned the dress, purchased a new dress and my money was refunded all within a few days. Customer Service - 10 of out 10! Kind regards Deb”
Helpful Report
Posted 5 years ago
Angie B
Verified Buyer
“Absolutely love my Jesse dress....perfect fit and colour. Thankyou.”
Helpful Report
Posted 5 years ago
I-lin L
Verified Buyer
“Wonderful and super fast service. I’m in Singapore and was surprised my package was shipped by DHL instead of standard auspost. Thank you so much!”
Helpful Report
Posted 5 years ago
Sue R
Verified Buyer
“Awesome customer service & communication, fast delivery”
Helpful Report
Posted 5 years ago
Belinda E
Verified Buyer
“Fast delivery and beautiful dresses!”
Helpful Report
Posted 5 years ago
Jessica S
Verified Buyer
“Love the quality of the dresses I purchase and the delivery is super quick. Love the loyalty rewards 😊”
Helpful Report
Posted 5 years ago
Monique R
Verified Buyer
“Love the dress”
Helpful Report
Posted 5 years ago
Sherrie R
Verified Buyer
“What great service, very quick delivery, great dress and very helpful staff. Highly recommend.”
Helpful Report
Posted 5 years ago
Kimberly P
Verified Buyer
“I absolutely love my Eternity Mini dress! I officially declare myself as Best Dressed on the walking trail this evening.”
Helpful Report
Posted 5 years ago
SHARON V
Verified Buyer
“The dress is beautiful! I’m so happy with my purchase. Really quick delivery. Lovely shop. Will surely but some more again soon .”
Helpful Report
Posted 5 years ago
Kim B
Verified Buyer
“When I think of Lilac and Mila, I think of a place where all the prettiest things go to live. Quality clothes and great customer service. Love love love xxx”
Helpful Report
Posted 5 years ago
Sue V
Verified Buyer
“Very happy with quality and how soon my dress arrived also happy with how easy a return was”
Helpful Report
Posted 5 years ago
Alison K
Verified Buyer
“My favourite store I shop from Canada 🇨🇦 it's totally worth the shipping duties and taxes , ❤️ this store !”
Helpful Report
Posted 5 years ago
Jaimee H
Verified Buyer
“A lovely online store with so many pretty items. I chose a wrap maxi dress with long flared sleeves. It wasn't a style I would usually pick (I am more of a jeans and t girl) but when I put on the dress I felt so pretty and feminine without feeling too dressed up and uncomfortable. The fabric wears well and irons well. The sizing is true to size - which is so refreshing!”
Helpful Report
Posted 5 years ago
Carolynne C
Verified Buyer
“Great service, highly recommended”
Helpful Report
Posted 5 years ago
Debra W
Verified Buyer
“Lovely dress very prompt delivery”
Helpful Report
Posted 5 years ago
Charlotte V
Verified Buyer
“Fast delivery to Belgium. Great prices. Can’t wait to order again. I check the collections daily.”
Helpful Report
Posted 5 years ago
Lilac & Mila is rated 4.7 based on 2,473 reviews
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