Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,451 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,451 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so so happy with my recent purchase. I would love to see more items in size 16 and up. Thankyou excellent service”

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Posted 4 years ago

“Website is easy to use and the checkout process is quick! Love the clothes and service you provide!!”

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Posted 4 years ago

“Wow love my dress true fit size”

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Posted 4 years ago

“I love all the items I ordered! I would recommend.”

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Posted 4 years ago

“I loved my purchases and lilac and mila are so accommodating and very helpful a delight to deal with.”

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Posted 4 years ago

“Amazon service and beautiful clothing💜”

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Posted 4 years ago

“Speedy delivery and I love my dress and can’t wait to wear it once it warms up, thank you!”

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Posted 4 years ago

“Great experience”

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Posted 4 years ago

“Thank you to Lilac & Mila. I purchased a dress and after receiving it, realised I had purchased the incorrect size. I returned the dress, purchased a new dress and my money was refunded all within a few days. Customer Service - 10 of out 10! Kind regards Deb”

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Posted 4 years ago

“Absolutely love my Jesse dress....perfect fit and colour. Thankyou.”

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Posted 4 years ago

“Wonderful and super fast service. I’m in Singapore and was surprised my package was shipped by DHL instead of standard auspost. Thank you so much!”

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Posted 4 years ago

“Awesome customer service & communication, fast delivery”

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Posted 4 years ago

“Fast delivery and beautiful dresses!”

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Posted 4 years ago

“Love the quality of the dresses I purchase and the delivery is super quick. Love the loyalty rewards 😊”

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Posted 4 years ago

“Love the dress”

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Posted 4 years ago

“What great service, very quick delivery, great dress and very helpful staff. Highly recommend.”

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Posted 4 years ago

“I absolutely love my Eternity Mini dress! I officially declare myself as Best Dressed on the walking trail this evening.”

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Posted 4 years ago

“The dress is beautiful! I’m so happy with my purchase. Really quick delivery. Lovely shop. Will surely but some more again soon .”

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Posted 4 years ago

“When I think of Lilac and Mila, I think of a place where all the prettiest things go to live. Quality clothes and great customer service. Love love love xxx”

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Posted 5 years ago

“Very happy with quality and how soon my dress arrived also happy with how easy a return was”

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Posted 5 years ago

Lilac & Mila is rated 4.7 based on 2,451 reviews