Little Fields Farm Reviews

Name: Little Fields Farm
Address: Stapleton LaneBarwell, Barwell
Rating: 4.81

4.8 Rating 14,645 Reviews

96 %

of reviewers recommend Little Fields Farm

4.8

Based on 14,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01455393000

Email:

sales@littlefieldsfarm.com

Location:

Stapleton LaneBarwell
Barwell
LE9 8JT

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Little Fields Farm 5 star review on 30th July 2023

369

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive price including free delivery - highly recommended.”

Helpful Report

Posted 3 years ago

“I placed an order on Tuesday 8th November and did not receive notification that my order had been successful until two days later on Thursday, 10th November and then didn’t receive another email until Monday 14th to say my parcel was getting ready to be dispatched i didn’t receive my order until Wednesday, 16th November eight days after I placed it bearing in mind I placed my order on the 8th November and paid quite a lot for next day delivery. And have since sent two emails with no response. I think this is shocking customer service. Hope to hear back soon Order number #200152816”

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Posted 3 years ago

“Brilliant Company with excellent customer service I will be shopping with them again.”

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Posted 3 years ago

“Received on time; well packed.”

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Posted 3 years ago

“Great product great service”

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Posted 3 years ago

“Love these mini baubles they are very good quality and colours are just like the picture. Welly packaged and speedy delivery. Many thanks. Would highly recommend”

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Posted 3 years ago

“Good priced products that were readily available. Good selection online.”

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Posted 3 years ago

“Excellent service, very helpful. Only fly in the ointment was the delivery company, Yodel, as usual, was just a little unreliable but that is not the fault of Little Fields Farm. When I queried the non-delivery with the Farm the response was swift and positive. Good result”

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Posted 3 years ago

“Impressed A company that cares about their customers and wants to deliver excellent service”

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Posted 3 years ago

“The item I ordered arrived on time and was as ordered and of very good quality, thank you”

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Posted 3 years ago

“Competitive prices. Very fast delivery on a Saturday.”

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Posted 3 years ago

“Poor dispatch times and lack of proactive action. I’ve ordered twice from this company and both times the orders have not been dispatched until after I have contacted them to chase up. First time I waited over a week before contacting them. They could not explain why the item had not been dispatched & it was sent out that day. Second time, again I had to chase and after they investigated I was told the item was out of stock but they could send me a similar item; no explanation as to why I had not been contacted about this.. I’m not confident that either order would’ve been dispatched without me chasing up after a week of waiting for a dispatch notification.”

Helpful Report

Posted 3 years ago

Dear Justine, Thank you for your review. Your first order was placed on Saturday 25th June @ 13:03 - we are not open on the weekend and so your order was processed and dispatched W/C 27th June 2022 arriving with you on the 1st July at 17:41 via Royal Mail Tracked 48. Full details of our shipping is on the following page, linked on every product - I’m sorry that you did not see this page for shipping details. https://www.littlefieldsfarm.com/shipping-costs-explained. Also included on every product are the delivery details below. NEXT DAY delivery: Although we dispatch on the same day, due to couriers being extremely busy during this period, we cannot unfortunately guarantee that your order will reach you on time. STANDARD delivery: You should receive your order within 2-4 days depending on the delivery option you choose. We can not see any issues with your first order as this was actioned and delivered within our timescale. Your second order was placed on Saturday 29th October @ 15:15 - we are not open on the weekend, so your order was processed on the W/C 1st November 2022. We completely agree that we did not act 100% on this occasion as you did chase your order on the 2nd of November 2022 - however, working days starts on the 1st of November 2022 so we would have still been within the timescale. You are right that the item was out of stock and we did reply with an alternative as soon as we received your email. Your second order arrived on the 4th of November 2022 within the timescales that we quote and also dealing with an issue for which we take 100% responsibility for not being at our best with the stock level of a product. I hope this clarifies how we have dealt with your orders. Kind Regards Little Fields Farm

Posted 3 years ago

“Item came quickly. Haven't used it yet.”

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Posted 3 years ago

“Delighted to find the site - excellent quality goods at reasonable prices.”

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Posted 3 years ago

“Quick delivery, great product”

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Posted 3 years ago

“I ordered some lovely red and white bows. The quality and look was exactly as seen. I'm very pleased with them.”

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Posted 3 years ago

“very good product well satisfied will order moe soon”

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Posted 3 years ago

“Easy process, goods arrived earlier than expected. thank you.”

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Posted 3 years ago

“Excellent customer service Communication throughout the order process Have already recommended to friends”