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Loadbalancer.org Reviews

5.0 Rating 1,872 Reviews
100 %
of reviewers recommend Loadbalancer.org
5.0
Based on 1,872 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Loadbalancer.org Reviews
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Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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“Support was very quick. Really liked the quick response.”
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Posted 7 years ago
Hi Mohd, I'm pleased to know you liked our quick support. Thank you for your review! :) Brigita www.Loadbalancer.org
Posted 7 years ago
“Great support by the team! Always a pleasure deal with.”
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Posted 7 years ago
Hi Brian, Great! I'm glad we could help you once again :) Thank you for your review. Brigita www.loadbalancer.org
Posted 7 years ago
“Oliver Warren was very good in support and had excellent email etiquette. If he's ever looking for a job on our helpdesk! Gavin @ SureVoIP.”
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Posted 7 years ago
This is an excellent review, I will inform Olivers manager to watch out for the headhunters! Thank you for your time to express your gratitude! Serena www.loadbalancer.org
Posted 7 years ago
“As always vary quick to respond and resolve my queries. Thanks.”
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Posted 7 years ago
Hi Lee, We are grateful for your thanks and review! Serena www.loadbalancer.org
Posted 7 years ago
“I was impressed with the speed and personal responses from Loadbalancer.org, though I wasn't at all impressed with getting 4 emails from different email addresses confirming my ticket has been closed, each one of them asking for a review.”
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Posted 7 years ago
Thank you for your review, I have looked into your support case and I can see you were asked more than once apologies for this. We have taken your comments into consideration and will review our process. Serena www.loadbalancer.org
Posted 7 years ago
“I really appreciate the help I get from you. No matter what it is about! You guys really know what you are talking about and try to help in all situations. You also answer on questions that sometimes are not related to your product. Great and fast support!”
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Posted 7 years ago
Hi Janne, This is an excellent overview of the dedicated support team we have here at loadbalancer.org thank you for leaving us this great review. Serena www.loadbalancer.org
Posted 7 years ago
“Great and quick support”
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Posted 7 years ago
Thank you for your five-star review! Serena www.loadbalancer.org
Posted 7 years ago
“Excellent and prompt response”
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Posted 7 years ago
Hi Charris, Thank you for your review! Serena www.loadbalancer.org
Posted 7 years ago
“Worked to resolve the issue quickly and efficiently. Good contact and response and follow-up.”
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Posted 7 years ago
Every time we receive a review like yours, we know we are on the right track! Thank you :) Roman www.loadbalancer.org
Posted 7 years ago
“Very quick response via email”
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Posted 7 years ago
Thank you for your five-star review! Serena www.loadbalancer.org
Posted 7 years ago
“The Support techs at loadbalancer.org were incredibly helpful in assisting with a production-cluster upgrade (we were several versions behind), including 1) asking for my timeframe so it was on their schedule as well, 2) asking for a copy of the current configuration, 3) going over it and detailing what they found, and 4) suggesting a step-by-step process tailored to my setup, including advice on what to do if I saw a certain condition during the upgrade. Of course the upgrade went without a hitch. I followed-up with 1-2 questions, which they handled promptly. I will say that I have not had to use them in an emergency scenario and I'm technically savvy enough to do most actions myself - but if I have any need to clarify something, I do not hesitate to reach out, as they are knowledgeable about the product and and its' capabilities. That's important to know you have when you truly need it.”
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Posted 7 years ago
Its always refreshing to hear what a good job the support team are doing and that our customers are happy! Your review is excellent and detailed thank you :) Gemma www.loadbalancer.org
Posted 7 years ago
“Very prompt attention from knowledgaeable & helpful engineer Call resolved during one teamviewer session, with follow up links to resources used to resolve issue sent afterwards Thanks very much”
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Posted 7 years ago
This review explains how our engineers go above and beyond, we always appreciate receiving reviews so thank you for your time! Serena www.loadbalancer.org
Posted 7 years ago
“Excellent support!”
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Posted 7 years ago
Hi Dominic, Excellent five-star review, thank you! Lisa www.loadbalancer.org
Posted 7 years ago
“Thorsten did a fantastic job and provided excellent support. Loadbalancer in the past has always provided great support. Please keep up the good work.”
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Posted 7 years ago
“fast response, recognized and fixed issue quickly. Big Thanks”
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Posted 7 years ago
Thank you for your review and thanks :) Serena www.loadbalancer.org
Posted 7 years ago
“Loadbalancer.org has provided very quick and efficient technical support. We were able to resolve the issue very quickly.”
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Posted 7 years ago
Hi Paul, Quick and accurate is what you need when you contact any support team so thank you for highlighting the knowledge our team have, we are really thankful for your time :) Serena www.loadbalancer.org
Posted 7 years ago
“Great support, fix first time.”
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Posted 7 years ago
Hi Richard, We appreciate your review and we are glad you issue has been solved! Gemma www.loadbalancer.org
Posted 7 years ago
“The level of knowledge is much more than expextected. Excellet disposition, unparallel.”
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Posted 7 years ago
Excellent review, we really appreciate your gratitude. Serena www.loadbalancer.org
Posted 7 years ago
“The ideal symbiosis: very good product and exceptional support.”
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Posted 7 years ago
Hi Alvaro, Thank you for your 5-start review! I'm pleased to hear you are happy with our product and service. Brigita www.loadbalancer.org
Posted 7 years ago
“This review is regarding support deliverd by loadbalancer.org; last week we had issues on a site; no possibilit for loadbalancer to connect to the unit; no signal for mobile phone for support in the server room; but with help of support people from loadbalancer got instructions via email and within 1.5 hours we managed to have everything up and running. i allways find responses from Loadbalancer.org very quick. So very positive :-) thanks!”
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Posted 7 years ago
Hi Obele, This is an outstanding review that highlights the dedication of our staff. Thank you for your generous review! Serena www.loadbalancer.org
Posted 7 years ago
Loadbalancer.org is rated 5.0 based on 1,872 reviews