Loc-Box Self Storage Reviews

Name: Loc-Box Self Storage
Address: The Office Grooms Lane Creaton, The Office Grooms Lane Creaton, Northamptonshire
Rating: 4.93

4.9 Rating 1,063 Reviews

100 %

of reviewers recommend Loc-Box Self Storage

Company Reviews

Metrics

Info

4.9

Based on 1,063 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Loc-Box Self Storage:

A dynamic self storage business with sites across the East Midlands

Visit Website

Phone:

01604 505050

Email:

team@loc-box.co.uk

Location:

The Office Grooms Lane Creaton,
The Office Grooms Lane Creaton
Northamptonshire
nn6 8nn

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Loc-Box Self Storage 5 star review on 18th July 2024

Mr Mason

Loc-Box Self Storage 5 star review on 30th June 2021

Mr Frost

Loc-Box Self Storage 5 star review on 27th November 2020

Mr Mills

Loc-Box Self Storage 5 star review on 6th September 2017

Ms Griffiths

Anonymous

Anonymous // 01/01/2019

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“Great communication with the team, I would recommend To anyone that they are very professional and great at what they do”

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“Very helpful and helped with all queries. Thankyou”

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“The people I dealt with were very helpful and polite. The storage container was clean and the video showing how to open and close it was very helpful. I would recommend you to friends”

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“Very helpful from start to finish, would definitely use again”

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“Excellent accessible facility to your storage 24/7. Ccctv security for peace of mind. Very helpful team on hand to field any query. Nothing was too much trouble to answer customer needs. From initial enquiry to handing back the key fob, excellent service, top drawer.”

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“Perfect for any type of storage. Metal large containers with total 24/7 access. Very secure and easy to set up and start using!”

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“Suddenly hiked price up even though we have been loyal customers for over a year”

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Dear Mr Lauderdale We are sorry that you felt that your loyal custom had not been considered when we increased our prices. It is our mission to provide the best service to all our clients and hopefully our review history is evidence of this, but sometimes in order to do so, we do need to increase our prices to cover our increase in costs. We still believe that we offer excellent value for money when comparing like for like storage in terms of 150sq ft of secure space at ground level that you can drive straight up 24/7. Thank you for taking the time to give us some feedback. Kind regards The Loc-Box Team

“The whole process was easy and convenient, including the booking, receipt of keys, vacating, return of keys and prompt subsequent refund for time not used. No hesitation in recommending to anybody looking for convenient storage.”

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“Very clean, customer service when booked the container was excellent”

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“Ideal storage facility for me to store some possessions while we moved house. The Creaton location was convenient and access was easy to the unit”

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“Excellent facility which was very easy to book and access at any time.”

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“Used the Market Harborough Loc-Box when moving to Leicestershire. It was everything I expected, easily accessible and after I had finished with the Loc-Box and moved everything out the unused portion I had paid for was refunded promptly. Would highly recommend if you are moving house, need to store workshop items or garden tools etc.”

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“Great service.. Very accommodating and easy to deal with. Thank you!!”

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“Lovely unit loads of space and extremely clean. Very good security and access Highly reccomended”

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“The only part of moving which was stress free. A superb service run by true professionals. Many thanks, Ed Nixon”

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“Very clean safe and secure”

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“Absolutely perfect!! Have rented this loc-box for 14 months and found the whole process so easy. Would recommend to anyone looking for easy storage! The complex itself is so safe and secure.”

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“Really great experience, good, fast service, a clever system that makes it very straightforward. Don't know if the price is competitive because I've not stored elsewhere, but there are discounts for long periods and you get refunded the rest of the time you've paid for when you cancel, which seems to me in the spirit of good value at least!”

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“From the first enquiry the staff were very helpful. Everything was explained clearly regarding costs and the direct debit. Had to contact the office twice again excellent customer service. Exactly the same service when the lock-ups where no longer required. Would definitely use them again .”

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“Easy to set up, easy for access use as required. Slight issue at the beginning for accessing the lock up for the first time, but this was quickly resolved. Would use Loc-Box again.”

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Loc-Box Self Storage is rated 4.9 based on 1,063 reviews