Lo-Dough Reviews

Name: Lo-Dough
Address: Dane Mill, Bridgefield Street, Rochdale
Rating: 4.36

4.4 Rating 9,219 Reviews

84 %

of reviewers recommend Lo-Dough

4.4

Based on 9,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01706 941119

Email:

hello@lodough.co

Location:

Dane Mill, Bridgefield Street
Rochdale
OL11 4EY

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Lo-Dough 5 star review on 17th October 2022

Jane Briggs

Lo-Dough 4 star review on 3rd October 2022

Elizabeth Wood

Lo-Dough 5 star review on 28th September 2022

Donna Brain

Lo-Dough 5 star review on 18th August 2022

Jo Lovegrove

946

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not arrived yet”

Helpful Report

Posted 6 years ago

Hi Paula, Thanks for your message. Sincere apologies for this, please drop us an email at hello@lodough.co with your order number and email address and we'll be more than happy to take a look at this for you and get this resolved. Many thanks, Team Lo-Dough

Posted 6 years ago

“it was awful, I may as well have eaten the cardboard box it came in.”

Helpful Report

Posted 6 years ago

Hi there, Thanks for your feedback. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't go like cardboard. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 6 years ago

“It was awful”

Helpful Report

Posted 6 years ago

Hi Samantha, Thanks for letting us know your thoughts, it's really hard to please everyone. Many people absolutely love Lo-Dough and a few seem to dislike it. It appears we have a Marmite product on our hands. Are you sure you used it correctly? What did you make? We'd love to help you love Lo-Dough like so many other people do, pop us an email over at hello@lodough.co and we'll certainly try our best to help! Many thanks, Team Lo-Dough

Posted 6 years ago

“As I am doing slimming world thought I would try these, got the two pieces for £5 tried one me and hubby, both spat it out and threw it all in the bin, it was utterly disgusting. It’s much better to buy a low cal wrap like ww ones. Not for us waste of money.”

Helpful Report

Posted 6 years ago

Hi Linda, Thanks for letting us know your thoughts, it's really hard to please everyone. Many people absolutely love Lo-Dough and a few seem to dislike it. It appears we have a Marmite product on our hands. Are you sure you used it correctly? What did you make? We'd love to help you love Lo-Dough like so many other people do, pop us an email over at hello@lodough.co and we'll certainly try our best to help! Many thanks, Team Lo-Dough

Posted 6 years ago

“1st time buyer, recommended by other sw members - could not get on with it at all. Tasted of polystyrene, soggy under pizzas and too dry to use as a wrap. For the price I was very disappointed”

Helpful Report

Posted 6 years ago

Hi Neil, Thank you for your feedback. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't go soggy or resemble polystyrene. Please can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 6 years ago

“Taste like cardboard.”

Helpful Report

Posted 6 years ago

Hi Anita, Thank you for your feedback. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't resemble cardboard. Please can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 6 years ago

“Absolutely disgusting, tasted like styrofoam. Had planned little pizzas, threw out and remade with tortilla wraps.”

Helpful Report

Posted 6 years ago

Hi there, Thank you for your feedback. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't resemble styrofoam. Please can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 6 years ago

“I really had high expectations from Lo-dough, unfortunately Lo-Dough didn’t live up to them, I made a pizza and honestly it was like eating styrofoam with tomato sauce and cheese on top. 😪 don’t waste your money”

Helpful Report

Posted 6 years ago

“Absolutely disgusting. Texture is more like polystyrene than good. NEVER again.”

Helpful Report

Posted 6 years ago

Hi there, Thanks for your feedback. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't resemble the texture of polystyrene. Please can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 6 years ago

“Not received order”

Helpful Report

Posted 6 years ago

Hi Claire, Thanks for your message. Sincere apologies for this, please drop us an email at hello@lodough.co with your order number and email address and we'll be more than happy to take a look at this for you and get this resolved. Many thanks, Team Lo-Dough

Posted 6 years ago

“It was too expensive, but more importantly, once you open the packet you have to use the second one within 24 hours of opening. This was impractical for us. You brag about having a 6 month shelf life but if you'd said only when unopened and that the 2 pieces weren't individually sealed, we wouldn't have bought them.”

Helpful Report

Posted 6 years ago

Hi Sam, Thank you for your feedback. Lo-Dough took 2 years to develop, uses expensive premium quality ingredients and is produced using an incredibly complicated and time-consuming production process. Each batch taking 8 hours to make. We feel all this goes to make Lo-Dough a truly revolutionary product with a nutritional composition, texture and shelf life unlike anything else on the market. The price is in no way deliberately set to make Lo-Dough inaccessible to people, it is simply the result of how much it costs to produce. We are dedicated to be bringing our product to a larger market and reducing price is at the core of this strategy. We have thought about packaging each piece individually or using resealable packs, but this will ultimately drive the costs up and our main aim is the reduce the cost price. Please let me know if you require any additional information. Many thanks, Team Lo-Dough

Posted 6 years ago

“It was the worst thing we have ever tasted and will not buy again”

Helpful Report

Posted 6 years ago

Hi there, Thanks for letting us know your thoughts, it's really hard to please everyone. Many people absolutely love Lo-Dough and a few seem to dislike it. It appears we have a Marmite product on our hands. Are you sure you used it correctly? What did you make? We'd love to help you love Lo-Dough like so many other people do. Pop an email over to hello@lodough.co and we'll be more than happy to assist. Many thanks, Team Lo-Dough

Posted 6 years ago

“Waste of money won’t buy it again it’s like eating tissue paper”

Helpful Report

Posted 6 years ago

Hi Kathleen, Thanks for your review. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't resemble tissue paper. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 6 years ago

“I never received my order. I made the order on the 25th of August and is the 11 of September. I cant believe it takes that long to deliver bread. Order #84363. Somebody said I was going to get it today, but I have not, and if I am honest I don't want it anymore.”

Helpful Report

Posted 6 years ago

Hi Diana, Thanks for your review. Your order really should be with you by now. On occasion, Lo-Dough can go missing in the post, which is out of our control. It really upsets us when we work incredibly hard to make sure we get our products in the post when we say we will, only to be let down by the postage system. I've located your order on our system and we'll be in touch to ensure this gets resolved. Many thanks, Team Lo-Dough

Posted 6 years ago

“I personally didn't like it. I didnt like the texture or the taste”

Helpful Report

Posted 6 years ago

Hi Catherine, Thanks for letting us know your thoughts, it's really hard to please everyone. Many people absolutely love Lo-Dough and a few seem to dislike it intensely. It appears we have a Marmite product on our hands. Are you sure you used it correctly? What did you make? We'd love to help you love Lo-Dough like so many other people do, drop an email over to hello@lodough.co and we'll be more than happy to assist. Many thanks, Team Lo-Dough

Posted 6 years ago

“I was really looking forward to this but as a pizza it just did not work. It was like polystyrene, and I'm pretty sure if I hit someone with it I could do damage ;)”

Helpful Report

Posted 6 years ago

Hi there, We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't go like polystyrene. Are you aware of our pizza perfection guide, I've included a link to this below:- https://lodough.co/blogs/blog/lo-dough-pizza-perfection Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 6 years ago

“Gross eggy flavoured, soggy cardboard. Oh and just in case you want your postman and neighbours to know about your diet they emblazon it all over the box so it can be seen from the moon. Thanks for that. 👍🏻”

Helpful Report

Posted 6 years ago

Hi Deanne, Thanks for your review. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't go like soggy cardboard. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 6 years ago

“So excited! ... but so disappointed . Was like cardboard and once opened the other piece went hard very quickly. Think I’ll stick to using wraps ✌🏽”

Helpful Report

Posted 6 years ago

Hi Lisa, We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't go like cardboard. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 6 years ago

“Sadly it was not to my taste.”

Helpful Report

Posted 6 years ago

Hi there, Thanks for letting us know your thoughts, it's really hard to please everyone. Many people absolutely love Lo-Dough and a few seem to dislike it. It appears we have a Marmite product on our hands. Are you sure you used it correctly? What did you make? We'd love to help you love Lo-Dough like so many other people do. Feel free to pop an email over to hello@lodough.co and we'll be more than happy to help. Many thanks, Team Lo-Dough

Posted 6 years ago

“Horrible stuff - will have your stomach in bits for days”

Helpful Report

Posted 6 years ago

Hi there, Thanks for your review. We have never really come across this previously as Lo-Dough is made from completely natural ingredients. May I please ask what you had with it, could your upset stomach have been caused by something else you ate? Please let me know if you require any additional information. Many thanks, Team Lo-Dough

Posted 6 years ago

Lo-Dough is rated 4.4 based on 9,219 reviews