Lo-Dough Reviews

Name: Lo-Dough
Address: Dane Mill, Bridgefield Street, Rochdale
Rating: 4.36

4.4 Rating 9,219 Reviews

84 %

of reviewers recommend Lo-Dough

4.4

Based on 9,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01706 941119

Email:

hello@lodough.co

Location:

Dane Mill, Bridgefield Street
Rochdale
OL11 4EY

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Lo-Dough 5 star review on 17th October 2022

Jane Briggs

Lo-Dough 4 star review on 3rd October 2022

Elizabeth Wood

Lo-Dough 5 star review on 28th September 2022

Donna Brain

Lo-Dough 5 star review on 18th August 2022

Jo Lovegrove

946

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing Like Bread! Tasteless. Like polystyrene or thick rice paper. Avoid”

Helpful Report

Posted 6 years ago

Hi Melanie, We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't go like polystyrene or thick rice paper. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 6 years ago

“It was really not nice to eat. I used it as a pizza base, following the instructions on the packet, and it was completely dry and crumbly. Even though I put lots of sauce on the dough, it didn't seem to absorb it even slightly and the texture was like chalk crumbling in my mouth. There was zero flavour and the texture was just unbearable. It made me very thirsty. I couldn't finish it and I threw away the second dough.”

Helpful Report

Posted 6 years ago

Hi Francesca, We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't go dry and crumbly. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 6 years ago

“I bought 2 to try. Sorry not for me it had a horrible spongy texture. Threw the remainder away”

Helpful Report

Posted 6 years ago

Hi there, Thanks for your review. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't go spongy. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co. Many thanks, Team Lo-Dough

Posted 6 years ago

Hi there, We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't have a spongy texture. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 6 years ago

“I followed the instructions to the letter, pizza fell through the bars of cooker shelf. When finally cooked it tasted like paper in fact it reminded me of the paper sweets called ufo’s Just not as sweet. Just not worth the money I paid for it”

Helpful Report

Posted 6 years ago

Hi there, We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't go like paper. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co. Many thanks, Team Lo-Dough

Posted 6 years ago

Hi there, Thanks for your review. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't taste like paper. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co. Many thanks, Team Lo-Dough

Posted 6 years ago

“Placed an order nearly two weeks ago, never received my order! I have to wait till Friday before anything can be done about it 😡”

Helpful Report

Posted 6 years ago

Hi Kelli, Thanks for your review. Sincere apologies for this, as I'm sure you can understand, postage delays are completely out of our hands and we do advise that postage can take up to 10 working days once an order has been placed. Please do let us know if you've not received your order by Friday and we'll ensure this gets resolved for you. Many thanks, Team Lo-Dough

Posted 6 years ago

“Seriously disgusting. Made into a pizza and the base had a really horrible taste. It was consumed, but by the bin!”

Helpful Report

Posted 6 years ago

Hi Danielle, Thanks for your review. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't taste horrible. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co. Many thanks, Team Lo-Dough

Posted 6 years ago

“I was disappointed by the size! £5 for 2? What a rip off!!”

Helpful Report

Posted 6 years ago

Hi there, Thanks for your review. Lo-Dough took 2 years to develop, uses expensive premium quality ingredients and is produced using an incredibly complicated and time-consuming production process. Each batch taking 8 hours to make. We feel all this goes to make Lo-Dough a truly revolutionary product with a nutritional composition, texture and shelf life unlike anything else on the market. The price is in no way deliberately set to make Lo-Dough inaccessible to people, it is simply the result of how much it costs to produce. We are working tirelessly to find ways to reduce our production costs so we can bring the price down, and we have successfully brought the price down by 7% since launching and now offer subscriptions of big boxes at a further 15% reduction. We are dedicated to bringing our product to a larger market and reducing price is at the core of this strategy. Many thanks, Team Lo-Dough

Posted 6 years ago

“Definitely not for me.”

Helpful Report

Posted 6 years ago

Hi there, Thanks for your review. It's really hard to please everyone. Many people absolutely love Lo-Dough and a few seem to dislike it intensely. It appears we have a Marmite product on our hands. Are you sure you used it correctly? What did you make? We'd love to help you love Lo-Dough like so many other people do, drop us an email over at hello@lodough.co and we'll be more than happy to assist. Many thanks, Team Lo-Dough

Posted 6 years ago

“I keep receiving emails asking how my lo-dough is but it never arrived! I have emailed the customer service desk and been ignored! I’ve essentially just wasted money on nothing.”

Helpful Report

Posted 6 years ago

Hi there, Thanks for your review. Sincere apologies for this, I've checked our system and can see that you emailed at 23:18 and we replied at 09:55 the following morning and can confirm this is now in hand. If you require any further updates please feel free to pop us an additional email over at hello@lodough.co. Many thanks, Team Lo-Dough

Posted 6 years ago

“I still haven't received my product!!!”

Helpful Report

Posted 6 years ago

Hi Ruth, Sincere apologies for this, can you please drop an email over to hello@lodough.co and we'll be more than happy to take a look at this for you and ensure this gets resolved. Many thanks, Team Lo-Dough

Posted 6 years ago

“it's like eating cardboard, won't be getting anymore not worth the money.”

Helpful Report

Posted 6 years ago

Hi Angela, Thanks for your review. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't resemble the texture of cardboard. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co. Many thanks, Team Lo-Dough

Posted 6 years ago

“Still haven’t received”

Helpful Report

Posted 6 years ago

Hi Aileen, Sincere apologies for this, can you please drop an email over to hello@lodough.co and we'll be more than happy to take a look at this for you and ensure this gets resolved. Many thanks, Team Lo-Dough

Posted 6 years ago

“I appreciate that a low-fat, low-calorie, gluten-free pizza base won't be exactly like a traditional one, but I'd rather take a few more calories for a bit more taste and a more conventional texture.”

Helpful Report

Posted 6 years ago

Hi there, Thanks for letting us know your thoughts, it's really hard to please everyone. Many people absolutely love Lo-Dough and a few seem to dislike it intensely. It appears we have a Marmite product on our hands. Are you sure you used it correctly? What did you make? We'd love to help you love Lo-Dough like so many other people do, pop us an email over at hello@lodough.co and we'll be more than happy to assist. Many thanks, Team Lo-Dough

Posted 6 years ago

“You should have paid me to eat it. Most horrible thing I have ever tasted. Not even in a zipped pouch to keep the other one fresh, so it went mouldy after a two days. Disgusting product and disgusting price.”

Helpful Report

Posted 6 years ago

Hi Sara, Thanks for your review. We do advise that Lo-Dough has a 6-month shelf life. It comes in sealed packets of two pieces. Unopened these packets last up to 6 months without the need for refrigeration. Once opened the two pieces should be consumed within 1 day, although will last longer if kept in a sealed container in the fridge. Lo-Dough also freezes perfectly, once opened, you may like to freeze the second piece if you don't plan on using it straight away. Simply wrap in clingfilm and place in the freezer. Lo-Dough is so light that it will have defrosted in the time it takes to make a pizza. We have thought about changing the Lo-Dough packaging either with a zipped pouch or wrapping them individually but that would drive up the price which is in no way deliberately set to make Lo-Dough inaccessible to people, it is simply the result of how much it costs to produce. We are working tirelessly to find ways to reduce our production costs so we can bring the price down, and we have successfully brought the price down by 7% since launching and now offer subscriptions of big boxes at a further 15% reduction. Many thanks, Team Lo-Dough

Posted 6 years ago

“No taste texture like a sponge. Very expensive. I was open to buying more if they were nice but it’s a no for my husband and me.”

Helpful Report

Posted 6 years ago

Hi Gillian, Thanks for your review. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't resemble the texture of a sponge. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co. Many thanks, Team Lo-Dough

Posted 6 years ago

“Didn't like it. It's like and tastes like cardboard.”

Helpful Report

Posted 6 years ago

Hi Derek, Thanks for your review. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't resemble the texture of cardboard. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co. Many thanks, Team Lo-Dough

Posted 6 years ago

“No taste and weird texture”

Helpful Report

Posted 6 years ago

Hi Amanda, Thanks for your review. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't have a weird texture. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co. Many thanks, Team Lo-Dough

Posted 6 years ago

“I just did not like it! Very salty and just not a taste that I liked.”

Helpful Report

Posted 6 years ago

Hi Joy, Thanks for your review. Thanks for letting us know your thoughts, it's really hard to please everyone. Many people absolutely love Lo-Dough and a few seem to dislike it intensely. It appears we have a Marmite product on our hands. Are you sure you used it correctly? What did you make? We'd love to help you love Lo-Dough like so many other people do. Many thanks, Team Lo-Dough

Posted 6 years ago

“Sorry not for me very expensive and tastes like cardboard.”

Helpful Report

Posted 6 years ago

Hi Caroline, Thanks for your review. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't resemble the texture of cardboard. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co. Many thanks, Team Lo-Dough

Posted 6 years ago

“Absolutely hated it. Sorry but can’t see how that is supposed to be bread like Felt like eating washing sponges.”

Helpful Report

Posted 6 years ago

Hi Ayshea, Thanks for your review. Thanks for letting us know your thoughts, it's really hard to please everyone. Many people absolutely love Lo-Dough and a few seem to dislike it intensely. It appears we have a Marmite product on our hands. Are you sure you used it correctly? What did you make? We'd love to help you love Lo-Dough like so many other people do. Many thanks, Team Lo-Dough

Posted 6 years ago

Lo-Dough is rated 4.4 based on 9,219 reviews