Lookfantastic Reviews

1.3 Rating 1,376 Reviews

6 %

of reviewers recommend Lookfantastic

Company Reviews

Questions

Metrics

1.3

Based on 1,376 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Lookfantastic deliver? How long does Lookfantastic take to deliver? Does Lookfantastic deliver on time? How is accuracy and good condition of items delivered by Lookfantastic?

Returns

How is Lookfantastic returns process?

Customer Service

How can I contact Lookfantastic? How quickly does Lookfantastic resolve customer queries?

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Phone:

0844 249 5022

Location:

Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich
Cheshire
CW9 7RA

How long does Lookfantastic take to deliver?

Helpful Report

(6 days ago)

Lookfantastic normally delivers over a month.

Helpful Report

(6 days ago)

39.47%

Industry Average

“ I was offered a ‘deal’ a 20% coupon if I used ‘relaxed delivery’. ”

- Anonymous

“ Placed an order before Christmas and paid extra for next day delivery. ”

- K Yangurazova

“ I placed an order 3 weeks ago for Redken shampoo and received a message from Evrie a week ago to say it had been delivered but it hadn’t and no proof of delivery. ”

- Tez

Lookfantastic Reviews

Delivery - Slow