Lookfantastic Reviews

1.3 Rating 1,376 Reviews

6 %

of reviewers recommend Lookfantastic

Company Reviews

Questions

Metrics

1.3

Based on 1,376 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Lookfantastic deliver? How long does Lookfantastic take to deliver? Does Lookfantastic deliver on time? How is accuracy and good condition of items delivered by Lookfantastic?

Returns

How is Lookfantastic returns process?

Customer Service

How can I contact Lookfantastic? How quickly does Lookfantastic resolve customer queries?

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Phone:

0844 249 5022

Location:

Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich
Cheshire
CW9 7RA

Does Lookfantastic deliver on time?

Helpful Report

(5 days ago)

Greater than 18% of reviewers feedback is Lookfantastic normally delivers on time.

Helpful Report

(5 days ago)

39.47%

Industry Average

“ Ordered item , was told 1st 2nd Jan, emailed but was advised that a delivery failure notification happened. I spent in good faith £17.50 and for what!!!! Looks like a scam to me!!!!????? Will be letting others know!! ”

- Anonymous

Lookfantastic Reviews

Delivery - Slow