LoveBookOnline Reviews

Name: LoveBookOnline
Address: 321 E 2nd St, 3rd FL,, 3rd Floor, Rochester, Michigan
Rating: 4.81

4.8 Rating 10,330 Reviews

96 %

of reviewers recommend LoveBookOnline

4.8

Based on 10,330 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

LoveBookOnline 5 star review on 16th February 2026

Johnny Glasser

Anonymous

LoveBookOnline 5 star review on 18th February 2021

Crystal

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have tried to get a hold of someone for almost 3 weeks! Have not herd back from anyone regarding this order. This order has been delivered to the wrong address. The recipient never received it. I am requesting a refund or for it to be shipped to the correct address. Which has now been updated. Why is it so difficult to gete s hold of someone from customer service! it says "we will get back to you within 24 hours" that no TRUE!!! Please someone get back to me as soon as possible!!! Thank you.”

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Posted 4 years ago

“DON'T BUY! If they send you the wrong book, or the book you buy has something wrong, they will just ignore you! DO NOT BUY! SEE OTHER REVIEWS!”

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Posted 4 years ago

“Received my book last year, was happy with it . However same time this year , money has been deducted from my account again. Will this happen every year? Not happy 😕”

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Posted 4 years ago

“I ordered my lovebook for my Mom for Mother's Day and never received it. I have been trying to reach them. No number and I'm guessing they pick and choose what emails to answer. I want my money back or the book!!!!! I am very disappointed 👎👎👎👎👎”

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Posted 5 years ago

“When I was originally placing my order for an anniversary gift, this company had amazing communication and response time within 10 mins via email. That is until I received my order and it was all wrong. And I mean... ALL. WRONG. Every single page was incorrect. It was either missing some images or clipart, had the wrong image, the text was in the wrong place, it was the worst quality product I have ever received. I immediately emailed them via their website, because as you may know, they have NO PHONE NUMBER for you to speak to a live person. My first email was responded to in 5 minutes. They asked for a photo or two to show the issue, I sent MULTIPLE because EACH page was wrong. Then SILENCE. No response yet. I was able to Google a phone number which was answered by a lady who explained she would be unable to do more than send a message to the correct department because they cannot transfer customers. I asked to speak to a manager and was put on "hold" but I heard their entire conversation about me. The manager then answered and said the same. I told her I wanted a call back within two hours and still nothing. No response to my email. No return phone call. Horrible experience and my anniversary is next week. Thanks a lot.”

LoveBookOnline 1 star review on 22nd May 2021

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Posted 5 years ago

“It never came I want my refund!”

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Posted 5 years ago

“This is cheesy and awful for 40 dollars, i don't think its worth 5. Ladies please stop getting these for your man, we really don't want them.”

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Posted 5 years ago

“I made a book for Valentine’s Day and until today I didn’t receive my book. I’ve sent an email and no answer until now. When I go to ups tracking there is a weird mensagem. Really disappointed. I just want my money back.”

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Posted 5 years ago

“I still have not received my book. I paid for expedited shipping. It is now Feb 20, and I have not received anything. Please answer this email, so I can at least get my money back. It was 128.00 dollars.”

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Posted 5 years ago

“Cant review the product as I still haven't received it even though I paid for Express delivery!!! Very disappointed”

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Posted 5 years ago

“It said my book was delivered and it was not so I messaged customer service and they have not gotten back to me and im kind of upset I paid $70 and it never got delivered”

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Posted 5 years ago

“I can’t write a review because I still did not get the book! I have payed almost 17$ extra to get it on February 12 and we are now February 17 and it’s still not arrived”

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Posted 5 years ago

“I never received my book. It was suppose to arrive last week. Is this a scam?”

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Posted 5 years ago

“I loved everything about creating the book and placing the order BUT LILLY DIDN'T GET HER BOOK!! :(”

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Posted 5 years ago

“Did not receive the Valentines love book yet”

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Posted 5 years ago

“COMPANY DOESN,T SUPPLY ANY NUMBERS TO SPEAK TO ANYONE ABOUT PROBLEMS. THE COMPANY HAS A 24 HOUR WINDOW TO CALL YOU BACK NOT A GOOD WAY TO DO A REFUND”

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Posted 5 years ago

“I ordered the book for Valentine’s Day and was told by your company that it would be here the 13th but here it is the 15th and I still haven’t received it. I don’t even need the book now and truly wish I could just get a refund.”

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Posted 5 years ago

“I was supposed to receive my book on Feb 12th, as of today I still haven't received the book I purchased. I can say if it's good or not because I haven't seen it. I paid a lot of money for it I hope my money wasn't wasted.”

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Posted 5 years ago

“Did not come on time.”

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Posted 5 years ago

“Really not happy with Lovebook. Book came 2 days late with damage box!”

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Posted 5 years ago

LoveBookOnline is rated 4.8 based on 10,330 reviews