Login
Start Free Trial Are you a business? Click Here

LoveBookOnline Reviews

4.8 Rating 10,298 Reviews
96 %
of reviewers recommend LoveBookOnline
4.8
Based on 10,298 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Read LoveBookOnline Reviews
Anonymous
Anonymous  // 01/01/2019
Very disappointed. Website said if I ordered it that it would be here before Xmas and I ordered it 5 weeks before Xmas and still has not arrived. So my 3 children were upset that they didn’t have present for mommy on Xmas day so I will not be using this site again!
Helpful Report
Posted 5 years ago
I didnt rcvd the book yet
Helpful Report
Posted 4 years ago
The book quality was poor, the binding of the book was not done evenly, some pages stuck together. Overall quality looked cheap. The last page was not expressed to be included with the note from love books and was not shown in the preview before order was placed.
Helpful Report
Posted 1 year ago
I ordered the book as a gift for my bf. I initially liked the book as I was ordering it. When it came to the final price I WAS EXTREMELY unhappy about the delivery charge and taxes combined. It was deceiving to me wilge I was ordering the book, and then too late after I realized it to cancel the order. The book is very small and not worth the cost. I won't order from this company again.
Helpful Report
Posted 1 year ago
My wife hated it, she said it looks very cheap and a waste of time & money. She threw it to the bin the very next day. The print and the quality is very poor.
Helpful Report
Posted 5 years ago
I never received my book
Helpful Report
Posted 1 year ago
I custom the book to look like my wife but the color of hair, skin and eyes were all wrong. The book was supposed to say mom but instead said my wife’s name it was a big disappointment.
Helpful Report
Posted 4 years ago
I ordered the book on the 6th of Feb. for my Vday gift to my girlfriend. When checking out it said estimated delivery date would be Feb. 14. I didn’t receive the book until Feb 19 causing me to not have a gift on Vday for her.
Helpful Report
Posted 6 years ago
When I made my purchase I was under the impression I was buying a one year membership along with my first book. Upon realizing this I emailed customer service. But they were unwilling to help and only offered for me to buy the membership separately. Was looking forward to purchasing additional books with the membership. I’ve now lost interest in making additional purchases due to the lack of help and poor customer service. Disappointed.
Helpful Report
Posted 5 years ago
I didnt received my product. It was an anniversary gift. I will not order again
Helpful Report
Posted 6 months ago
We're sorry to hear that you aren't able to locate your order and ask that you please contact our customer service team with details about your purchase so they can assist you.
Posted 4 months ago
Paid for express shipping so it would be here a week before Christmas, and now it's supposed to be here Christmas, but according to the tracking, it has not been mailed off as of December 21st.
Helpful Report
Posted 5 years ago
Book arrived about a week late. They book was delivered damaged. The pages of the hardback book were already coming apart and ripping. Would not recommend.
Helpful Report
Posted 6 years ago
I’m give them one star because for one your team messed up and sent me the wrong product they would not want me through the right proper steps to get my product and I still two months later and waiting on my mod because they put the wrong one in the box and I had to send it back and they are post to be sending me a new one but I have yet to receive it yet and they also did not include the sqonk pan with my wasp nano now so yeah I’m giving a one star
Helpful Report
Posted 4 years ago
Did not receive my book on time even with paying the premium fees to make sure my book got here on time. My anniversary gift was ruined. I literally had nothing to give to my significant other since i had this book planned as the gift. Truly disappointed. The book is now 4 days late and i still have not received it.
Helpful Report
Posted 5 years ago
Two pages stuck together and to open the book and read the pages the stuck pages had to opened. This damaged the page. Edit: Was contacted about this issue and was shipped another book free of cost; however, the second book had the exact same issue on the exact same pages (first and last pages). I was then only refunded for shipping costs. If you really want to purchase a book from love book, I would recommend having a blank page for the first and last pages as this is where the binding glue issue occurred both times which damaged the pages. While creating the book content was fun, you should beware of poor quality control of their products and expect binding issues in your book.
Helpful Report
Posted 5 years ago
Did not even get my book in time to gift it and I ordered it way early!
Helpful Report
Posted 5 years ago
Sent it, request a refund, said it’s delivered even tho I asked for refund before it was delivered.. they sent it to my ex
Helpful Report
Posted 1 year ago
I didn’t even receive my book and I payed 16€ for shipping:(
Helpful Report
Posted 5 years ago
Review is already written on the Google My Business (the API within Google Maps) platform. But here it goes again: The vendor had to deliver the book twice for "quality reasons" (for the original delivery date on December 2nd, and the order was done on November 23rd). I haven't received the birthday present yet as the book is stuck in their expedited shipping. Avoid this scam and buy a bouquet of flowers, same end result.
Helpful Report
Posted 5 years ago
I was so excited for this but I have still not received the book I ordered more than 15 days ago. I am trying to follow up with Purolator but they are not as responsive either. I am not sure if it's lost or something else is happening.
Helpful Report
Posted 1 year ago
LoveBookOnline is rated 4.8 based on 10,298 reviews