Lovehoney Reviews

Name: Lovehoney
Address: 100 Locksbrook Road, Bath
Rating: 3.33

3.3 Rating 86 Reviews

57 %

of reviewers recommend Lovehoney

Company Reviews

Questions

Metrics

3.3

Based on 86 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Telephone, Email

Visit Website

Phone:

0800 011 6899

Location:

100 Locksbrook Road
Bath
BA1 3EN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not use this mob There products are forever faulty and there customer service is just as bad I have switched to Ann summers and there products are by comparison far far superior This mob have taken £120 from me for faulty products and then went totally deaf when I tried to get a replacement Save your money Use Ann summers whose products are far superior”

Helpful Report

Posted 4 years ago

“Terrible shipping times and prices. Have waiting almost 10 days for my order. Their shipping times and pricing are ridiculous considering I can go to most any other site and get free shipping thats super quick as well. Will never buy from here again.”

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Posted 4 years ago

“Great, quick and discreet service!”

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Posted 5 years ago

“I had trouble ordering. Went to chat line. He didn’t help. Phoned customer service. They didn’t hep”

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Posted 5 years ago

“I wanted to order. Mark was not helpful when I received an error. I phoned after using the chat line with him. He told me it was my error even though it said online it was there’s. I phoned the line and after 3 attempts I got Jasmine. She told me that because I was rude to Mark then she had nothing to say to me. I was just frustrated with the lack of service. So between them I will never order from them.”

Helpful Report

Posted 5 years ago

“Having ordered late on friday night, paying for ONE DAY delivery, 24 hour tracked and not receiving the item until 3 days later is a rip off, especially when I had already qualified for free standard delivery. Thier customer service was appalling, I was made to feel stupid that I hadnt read in between the lines by the other option of "guaranteed sunday delivery". I was basically told by "Lydia" to go shop elsewhere in future if I want more reliable service. Absolute joke.”

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Posted 5 years ago

“Great selection of toys and outstanding delivery!”

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Posted 5 years ago

“Awesome , helpful online agents , super fast delivery , quality products .”

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Posted 6 years ago

“I just love to come and have much alot of sex at home... ☺ This is what I like... Plenty of it. ☺ Sarah S Oooooo's XXXX 's”

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Posted 6 years ago

“I Do come a lot... ☺ I like this... Do you...? S XX Oooooo's”

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Posted 6 years ago

“You come a lot. ☺”

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Posted 6 years ago

“Brilliant products and you can get off on them esp if you've got enough stuffed up your both ends.... ☺ I totally like and enjoy most thoroughly getting banged by your products..... ☺ Keep producing them and we'll keep buying them!! Thanx 💄Lovehoney. com Sarah S Oooooo's and XXXX 's”

Helpful Report

Posted 6 years ago

“V. Good customer service. ☺ Price is q. cheap. And you can mostly trust the delivery service.... ☺ Good warehouse /depot staff. XX XX”

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Posted 6 years ago

“Very clear website, fast delivery, and a really good rewards program, I wish I had more occasions to buy from them.”

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Posted 6 years ago

“just so easy to use their website and Wishlist. they have the best returns, with returns labels in the box. so easy”

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Posted 6 years ago

“Always a pleasure 🤣🤣 great prices, excellent delivery, wide range of products. Definitely recommend.”

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Posted 6 years ago

“Good prices and super fast delivery times. Items came packaged well so no embarrassment with the postman! Quality products, much better than similar brands such as Ann Summers.”

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Posted 6 years ago

“Awesome company to deal with they have great customer service good pricing discreet packaging and fast delivery I've had one toy break on me in the customer service was awesome and get me a new one”

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Posted 6 years ago

“Made my life whole again with their toys!”

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Posted 6 years ago

“Size 22 suspender skirt belt perfect fit. Quality a little disappointing as went to put it on and ribbon came of snap easily rectified with a needle and thread.”

Helpful Report

Posted 6 years ago

Lovehoney is rated 3.3 based on 86 reviews