“Great watch so fer! I've owned it for a few months and absolutely love it. No issues. Great size and design. Looks and oporates just like it's advertised!”
“I rated Luminox a 3 because of water issues with models without screw down case backs and crowns and mineral crystals.
The models with screw down backs and crowns with sapphire crystal would rate a 5.”
“Excellent watches. Absolute worst customer service ever. Awful shipping ability. Recently purchased a Master Carbon Seal Automatic as a gift. Tracking was sent with in 24hrs. The “gift” sat in Texas for over a week then arrived two weeks late. I would have respected a simple explanation but just kept getting the run around. I now have the watch, it’s wrong and yet I still can’t even get an email response or phone call. They seem to have their automated texting down to a science though. I would be ashamed if my team, co workers or employees ever handled something so poorly.”
“The strap looks like a good quality,but when I bought it in the website says that the shipping will take about 3-5 days but the delivery was too late and takes more than 2 weeks.i send an email to customer service to inform about the delay and immediately they send me the strap.”
“Terrible ordering experience and customer support. Ordered the watch on September 12. Received shipping notice on the 13th. Watch wasn’t actually shipped until the 23rd. Today is the 28th and Instill have not received the watch. I contacted customer support 2 days after the first shipping notification and tracking said it had not been picked up. They only replied with the tracking number. They then did not reply to further attempts to contact them. Only after I opened a dispute with the credit card company was the watch actually shipped.”
“I never received the watch (MASTERCARBON SEAL AUTOMATIC WATCH) you people do not want to talk to me. Everytime I tryto call you about the watch I get a recording saying you will retun my phone the next business day, and you never do.”
Good Morning John,
We're sorry to hear about the issue you're having with your order.
When you get a chance, send us an email at info@lumondi.com and we'll
be happy to further assist.
Looking forward to hearing from you,
Lumondi Inc.
“Just purchased the new 42mm Pccific Diver in blue. It's a great looking watch.
Love the ceramic bezel and the tritium tubes! I think its a great value for a modern dive watch.”
“I was introduced to the Luminox brand several years ago. The tritium markers were a selling point for sure. I just got my third Luminox- the Pacific Diver automatic- and absolutely love it. Such a sharp timepiece.”
“Leatherback SEA Turtle Giant 44mm 0321.L arrived on time. Easy to read white black combo. Glows great. Rubber band fits perfectly and is versatile. Found a 25% off code! Great price for an all around sport watch. Luminox should make more colored runner bracelets in 22mm instead of 24.”
