LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,749 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,749 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Caleb

Anonymous

Patrick

Jake

511

Anonymous

Anonymous // 01/01/2019

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“Ordered 3 tyres instead of 2 ,online and had no trouble changing the order.The lad I spoke to in Queensland was very pleasant and changed the order organised the refund while I was on the phone and the tyres arrived on time.A happy customer”

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Posted 1 year ago

“Great products and helpful staff”

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Posted 1 year ago

“It’s with such pleasure to leave this review. My son was a tiny bit nervous calling to make a enquiry on a part as he wasn’t 100% confident in what he needed. The staff member (Tim)? was so kind and helpful on the phone, he was emailing items while on phone to help! it was so appreciated that he helped him with out what I often see of an ego of knowledge making him feel bad. We went in to pick up the part and as soon as we walked in a staff member greeted us with a friendly hello. My son bought his part and we took it out to the car to satisfy our own worry driving so far and next min the lovely man came out to make sure all was ok and explained it to my son. This is not the service we are used to. It’s such a lovely feeling to see staff that have been in this field explaining it to newbies. The manager of this store should be commended on finding such lovely staff. I would not hesitate to do the drive again just for the service. Great job Lux BMX you are appreciated greatly.”

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Posted 1 year ago

“Awesome service excellent range an the turn around time on orders is second to none , great job guys my son an i love your work keeps us out on jumps 🤙”

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Posted 1 year ago

“Brilliant. The bike, the service - 10/10”

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Posted 1 year ago

“The best and only website to buy any and all BMX related things”

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Posted 1 year ago

“Can't say anything bad great service great parts lux will always get my business”

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Posted 1 year ago

“Above and beyond. From follow up phone calls to hand written notes, these guys are legends.”

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Posted 1 year ago

“LUXBMX did everything they could to make sure I got the parts I needed.”

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Posted 1 year ago

“Five star service - really happy with the help and the product.”

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Posted 1 year ago

“Amazing service from the staff”

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Posted 2 years ago

“Got it within 2 days”

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Posted 2 years ago

“💙💙💙💙💯💯💯💯🤜🤛👍👍”

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Posted 2 years ago

“Best service going around”

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Posted 2 years ago

“Couldn’t be happier!! They went above and beyond to make my order happen .recommended them to many people now and I will continue to purchase with them.”

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Posted 2 years ago

“Fast service and post. Exactly what my son was after”

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Posted 2 years ago

“Always great to deal with”

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Posted 2 years ago

“Very good service and prices I would like a bit more old school stuff but I also realize this type of stuff isn't called for as much”

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Posted 2 years ago

“Had a good experience with the LUXBMX team, friendly staff quick response, and good quality product. will definitely be back to hang with the LUXBMX team. Forgot to ask Sticker :D”

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Posted 2 years ago

“My only complaint is that the handle bars were supposed come pre cut to 28” inches wide. They did not come pre cut. Thats my only gripe. Shipped sooner than I thought. Shipping was less than I expected also the international taxes were less than I had expected.”

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Posted 2 years ago

LUXBMX is rated 4.9 based on 5,749 reviews