LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,961 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,961 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

585

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service and tracked delivery. Excellent customer support !!!!”

Helpful Report

Posted 6 years ago

“Awesome!...well packed and posted quick!”

Helpful Report

Posted 6 years ago

“Quality Products, quick despatch”

Helpful Report

Posted 6 years ago

“Can?t fault them at all, responded to online enquires real quick and were very helpful. Happy customer will be back”

Helpful Report

Posted 6 years ago

“Accurate description, nice and secured packaging, and fast delivery...”

Helpful Report

Posted 6 years ago

“Very professional and prompt,good communication especially the new guy Sean”

Helpful Report

Posted 6 years ago

“Recently purchased a KINK Drifter 2020, brakes weren't working adequately. Returned to store where they replaced the brake pads and brakes are working perfectly now. Service was polite, friendly and helpful.”

Helpful Report

Posted 6 years ago

“The brake system I ordered was missing a vital part (which was in the image of the brake kit on the website).”

Helpful Report

Posted 6 years ago

Hi Joel, Thanks for taking the time to provide feedback. We appreciate all feedback given (good and bad) and will endeavor to always fix any issues that arise. In regards to the missing part. Unfortunately, Academy no longer includes the front brake cable adapter with the brake itself. We have updated the photos and have sent you the adaptor separately. If you have any concerns with anything from us, please don't hesitate to contact us immediately via email to help@luxbmx.com and we can sort it out for you. Thanks again for your time. Ev

Posted 5 years ago

“Service was excellent. The bike I wanted (fly neo) wasn't in stock but super happy with the colony instead. The guy helping me even checked out the back as I was unsure of the colour online.”

Helpful Report

Posted 6 years ago

“Yes definitely recommend”

Helpful Report

Posted 6 years ago

“Excellent customer service - will definitely shop again”

Helpful Report

Posted 6 years ago

“Excellent service as always. Good products and fast delivery to NZ. Thanks again.”

Helpful Report

Posted 6 years ago

“Prompt service and good value.”

Helpful Report

Posted 6 years ago

“Sales service by Bruce was awesome.”

Helpful Report

Posted 6 years ago

“Legit everything, yall are rad at what u do and help in whatever way yall can, its amazing.”

Helpful Report

Posted 6 years ago

“Only place I buy bmx parts here beacause the prices are great and the service is amazing and you know what your getting,”

Helpful Report

Posted 6 years ago

“Having the bike delivered so quickly after ordering was amazing.”

Helpful Report

Posted 6 years ago

“great service fantastic product very happy”

Helpful Report

Posted 6 years ago

“Always a pleasant experience with Luxbmx, always catering as much as possible too my needs and always arrive on time.”

Helpful Report

Posted 6 years ago

“Prompt service and fast postage. Would definitely buy from these guys again!”

Helpful Report

Posted 6 years ago

LUXBMX is rated 4.9 based on 5,961 reviews