LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,663 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,663 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Susan

Ian

Craig

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504

Anonymous

Anonymous // 01/01/2019

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“Very happy with the service from LUXBMX. I had a couple inquiries before purchasing and the team were prompt and very helpful with their responses. I ordered with express shipping in the afternoon and received the next morning in regional QLD, just before Christmas too!”

LUXBMX 5 star review on 27th December 2024

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Posted 5 months ago

“Very happy with the merchant and product and great communication”

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Posted 5 months ago

“Awesome service after I enquired about a delivery date for Christmas. They quickly changed my order from what was available in store and had in delivered within a day . Great stuff will definitely be returning for more gear .”

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Posted 5 months ago

“Great Products, prompt postage, awesome experience. Love luxbmx.com...”

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Posted 5 months ago

“All good, the product come so fast.”

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Posted 5 months ago

“Always easy buying from LUX, deliver on time and keep you in the loop”

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Posted 5 months ago

“Absolutely awesome. Great service from the team at LUX.”

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Posted 5 months ago

“As always best place to buy bmx parts. Helpful quick and fast delivery to New Zealand”

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Posted 5 months ago

“Always fast and awesome service and quality gear, thanks guys”

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Posted 5 months ago

“Super helpful and friendly staff, an amazing range of products and run by riders, what more could you want!”

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Posted 5 months ago

“As always the guys at LUX go above and beyond. Products arrived quickly and were exactly as described.”

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Posted 5 months ago

“LUX BMX IS THE BEST. ALWAYS A PLEASURE TO DEAL WITH AND THEY GO ABOVE AND BEYOND TO PROVIDE A GREAT SHOPPING EXPERIENCE. ITEMS ARE ALWAYS DELIVERED WELL PACKAGED UNDAMAGED AND AS PER SHIPPING TIMES MENTIONED . WEBSITE IS VERY EASY TO NAVIGATE AND PRICES ARE GOOD. ONE TIME I MADE AN ORDER OVER THE PHONE 10 MINUTES BEFORE CLOSING TIME AND IT WAS ROUGHLY 20 MINUTES AFTER CLOSING TIME WHEN I COMPLETED THE PURCHASE AND UNLIKE OTHER PLACES NOT ONE COMPLAINT. I APOLOGISE BTW FOR MAKING YOU WORK BACK AND APPRECIATE HOW MUCH PRIDE YOU ALL TAKE IN ENSURING CUSTOMERS ARE ALWAYS SATITISFIED AND ARE ALWAYS HAPPY TO PROVIDE ANSWERS TO ANY BMX RELATED QUESTIONS THANK YOU SOO MUCH AGAIN LUX BMX CREW FOR ALWAYS PROVIDING AN AMAZING SERVICE AND FOR ALL MY SICK PARTS FOR MY BIKE HAVE A MERRY CHRISTMAS”

LUXBMX 5 star review on 18th December 2024

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Posted 5 months ago

“Will be buying more”

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Posted 5 months ago

“Great Product + Service, Ordered Monday Arrived at my place in NZ on Thursday same week! Quicker than sending within my own country.”

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Posted 5 months ago

“Great range of BMX gear! Fast shipping and top notch customer service!!”

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Posted 5 months ago

“Great range of products with awesome prices! Easy to deal with and quick to post!”

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Posted 5 months ago

“The team at Lux BMX went above and beyond for me! I was worried I wouldn’t have the bike for my little one in time this year, but the staff went out of their way to keep me updated. They didn’t just send messages—they even called me multiple times to reassure me and provide updates. Their customer service is absolutely incredible, and the turnaround time was super quick. I couldn’t recommend Lux BMX more highly! If I could give ten stars, I would. Amazing experience from start to finish! I will try to remember to upload a photo once my little one gets on!”

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Posted 5 months ago

“Quick and efficient service at a good price”

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Posted 5 months ago

“As always Great service, fast shipping, will shop again”

LUXBMX 5 star review on 13th December 2024

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Posted 5 months ago

“Strongly recommend others to shop with Lux BMX. Great service. Assistance given promptly.”

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Posted 5 months ago

LUXBMX is rated 4.9 based on 5,663 reviews