LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,968 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

587

Anonymous

Anonymous // 01/01/2019

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English

“You Guys are awesome, fast delivery and great price , fully makes up for the fact that we have no dedicated BMX shops in N.Z Will definitely be buying more from LUX Thanks.”

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Posted 7 years ago

“Once again they went out of their way to find a part i couldn't. Rang me when they found it to ask if i was happy for them to order it. Customer service at its best.”

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Posted 7 years ago

“Awesome super fast service. Highly reocmmend .”

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Posted 7 years ago

“Thank you LUXBMX team! Everything was packaged together nicely and as per the order in a quick dispatch timeframe ? am freaking stoked!”

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Posted 7 years ago

“Great communication, advice, price and quick postage. Bike is feeling fresh!”

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Posted 7 years ago

“2 reasons. 1. I ordered at 2pm and it didn't get sent out until the next day even though it said orders before 4pm will be sent the same day, I even chose parts that were in stock without the 1-2 buisness day orders. 2. I didn't get my shout out on instagram”

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Posted 7 years ago

Thanks for taking the time to leave a review. We are super bummed that you feel we have let you down. Our cut off for same day dispatch is 2 pm and while we do our best to get as many orders sent out regardless of the time, sometimes there are just too many orders to send out. If you feel like giving us a second chance, I have applied a credit to your account to make up for the confusion. I will also make sure you get an Instagram shout-out for your order as well. You can view our shipping terms and conditions here. https://www.luxbmx.com/shipping-policy/

Posted 5 years ago

“Quick service, got my new bike before the estimated delivery time. Website is super easy to navigate!!! Kepp it up”

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Posted 7 years ago

“Got everything I ordered very quickly with free postage ?highly recommend shopping with lux”

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Posted 7 years ago

“Excellent customer service and very quick delivery, extremely happy with my purchase and would highly recommend LUXBMX Scott”

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Posted 7 years ago

“Excellent service and happy to help. I made a mistake with my order and it was no issue exchanging for what i actually needed to order.”

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Posted 7 years ago

“Super easy to use site and super fast delivery. My little boy will be stoked waking up to his new bike... well done lads, you're running a tight ship, keep it up”

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Posted 7 years ago

“because they rock fast service & better than shops in aus”

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Posted 7 years ago

“Really worth it love how good the parts work well 10 out of 10”

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Posted 7 years ago

“Probably the best option to get parts to NZ and it?s free n fast post,cheers guys!”

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Posted 7 years ago

“Great work! Positive feedback with any query, excellent service”

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Posted 7 years ago

“The guys at luxbmx are a awesome bunch of guys. They service was awesome quick delivery. An they found out I had a big crash. An they sent me a get well pack with T-shirt hat and a heap of stickers. Thanks again guys. Peace”

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Posted 7 years ago

“very happy with the product and the team at Lux”

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Posted 7 years ago

“Ordering online was easy, and delivery was super quick. Bike is amazing, the kids love it!”

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Posted 7 years ago

“Excellent product prompt delivery. Stocked!”

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Posted 7 years ago

“Excellent customer service & products. Got back to us promptly & helped us out. Will only shop here in the future! Thanks for being so amazing”

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Posted 7 years ago

LUXBMX is rated 4.9 based on 5,968 reviews