LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,800 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,800 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 9th September 2025

530

Anonymous

Anonymous // 01/01/2019

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English

Deutsch

“Unfortunately one of the products I ordered had been packaged (from manufacturer) with some missing parts. I alerted Lux, they called back really quick, grabbed the missing bits from another packet and expressed posted at their expense.”

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Posted 6 years ago

“Awesome service my little man loves his new grips and gloves”

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Posted 6 years ago

“Can?t fault their customer service. They were out of an item that I ordered and promptly sought out the item and upgraded my postage to express. With constant communication throughout the process. AAAAAAA+++++++++”

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Posted 6 years ago

“Good customer service but had to adjust the brakes & rear hub myself. Other than that all good and would use again.”

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Posted 6 years ago

“will use again”

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Posted 6 years ago

“Great as always sent promptly and fast postage thanks again”

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Posted 6 years ago

“no dramas viewing, ordering and receiving my purchase.”

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Posted 6 years ago

“Was extremely fast processing from order being made to shipment and arrival of the goods. Handy payment options. Great quality. I think the couriers had thrown the bike around a bit because there were a few scratch marks on the frame beneath the wrapping. I'd say u need to ensure your couriers understand them at they cannt throw them around. But over all great experience.”

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Posted 6 years ago

“Excellent service as usual. Top notch.”

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Posted 6 years ago

“Quick turnaround and everything was right.”

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Posted 6 years ago

“Great service would recommend lux bmx”

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Posted 6 years ago

“Best service in the world hands down didn?t have the parts but went out of their way to get them to me I will only use lux from now on”

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Posted 6 years ago

“Great service, only place we buy our parts”

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Posted 6 years ago

“Great service.”

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Posted 6 years ago

“Superb as always. Quickest delivery to my area. Definitely becoming my go to BMX shop!”

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Posted 6 years ago

“Excellent customer service and incredibly fast packing and shipping. Dave went out of his way to help me with my order. Would recommend highly.”

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Posted 6 years ago

“Fantastic free freight was an incentive”

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Posted 6 years ago

“Never can say a bad word always super helpful”

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Posted 6 years ago

“great service as always!”

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Posted 6 years ago

“great service and advice. Thanks for helping get an old school bike back on the road.”

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Posted 6 years ago

LUXBMX is rated 4.9 based on 5,800 reviews